eBay Enterprise

www.ebayenterprise.com

eBay Enterprise Reviews

Updated 24 January 2015
Updated 24 January 2015
247 Reviews
2.8
247 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
eBay Enterprise President Craig Hayman
Craig Hayman
12 Ratings

Review Highlights

Pros
  • Excellent work environment - It is a pleasure to be in the office, even though I can work from home (in 13 reviews)

  • Bagels on Wednesdays, Chips on Fridays (in 11 reviews)


Cons
  • Working from home should be consider to create better work/life balance (in 24 reviews)

  • no career path , no work life balance , bad senior management, instead of fixing the source of the problems they fall trying, by adding a new process (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    eBay Enterprise is a great company to work for. There is room for career development.

    Former Employee - Digital Producer in London, England
    Former Employee - Digital Producer in London, England

    I worked at eBay Enterprise full-time (more than a year)

    Pros

    The people, the career development.

    Cons

    It can take a while for action to be done.

    Advice to ManagementAdvice

    Make it more well known when there are opportunities for movements across other eBay companies.

  2. 3 people found this helpful  

    Started as a great company to work for, quickly went downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Enterprise full-time (less than a year)

    Pros

    The people. Some of them anyway. Decent holiday I suppose.

    Cons

    The management are beyond awful. Blind leading the blind. They are completely clueless. Unprofessional to the point where it's actually hilarious. What's this company called again? Who's running it? Fickle. They restructure every month. If you're actually a good employee they will reward you by working you into the ground. If you fit in with the right peope you will go places. The day they got rid of the management they had from the start was the day it was over.

    Advice to ManagementAdvice

    You're not getting any from me!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    eBay Enterprise (including e-Dialog UK) - Room for (much) improvement, if it would ever improve.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Enterprise

    Pros

    Some intelligent and nice work colleagues, fruit basket twice a week.

    Cons

    Salary below the market-rate, politics, disorganisation, constant restructure (and doesn't work), timesheet to record your every movement, out-of-date technology, blame culture.

    Advice to ManagementAdvice

    Follow the process you preach. Deliver as you promise. Manage and support your teams. Pay attention to employees - these are the core people who make the clients happy. Provide real incentive. Recognise and sincerely congratulate good work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Clash of the Cultures

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Louisville, KY (US)
    Former Employee - Anonymous Employee in Louisville, KY (US)

    I worked at eBay Enterprise full-time (more than 5 years)

    Pros

    Team collaboration is a big deal at eBay Enterprise. If you are able to develop solid relationships and navigate the social/political waters, you will do fine. Most managers are good about developing a solid relationship with their teams and assuming a mentor role. For the most part, management is good at developing people. The work is meaningful and challenging.

    Cons

    The culture is still reminiscent of the GSI days. While eBay Inc. has tried hard to bring eBay Enterprise under their umbrella the cultural differences are just to vast. Gossip is the norm and if you fall outside of the social group you will find yourself isolated. There were some changes made but the churn and burn culture still remains. Work/life balance is nonexistent. If you are not in the Corp office, be prepared to say goodbye to your family at Thanksgiving until the holiday rush is over. Seven day work weeks and 12+ hour days are the norm during Q4. If you are in an exempt level role they do expect you to be plugged in via your phone or laptop during your "down time". It is an expectation that you are readily available to field calls and emails from internal clients and leadership during evening hours and even while on vacation.

    Advice to ManagementAdvice

    Try hard to understand the cultural challenges that are poisoning the work environment. To many high performers burn out and find themselves pulled under by it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Graphic Designer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Enterprise

    Pros

    Culture, variety of work, flexibility

    Cons

    Corporate politics, some of the leadership.

  7.  

    It takes a lot of hard work, but it'll certainly set you up for future success.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Enterprise full-time (more than 3 years)

    Pros

    Great group of people to work around and work for
    Learn a ton in a short amount of time

    Cons

    A bit overwhelming at times when dealing with multiple clients at once
    Departments seem a bit divided which sometimes makes it difficult to turnaround projetcs in a timely manner

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great managers and supervisors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Enterprise

    Pros

    Raises, paiid vactions and holidays.

    Cons

    Escalated customers, not enough hours, shift bids.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Warm intro, Learned working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services
    Current Employee - Client Services

    I have been working at eBay Enterprise

    Pros

    Perks, Office Culture, Telecommuting Options, Skilled Managers, Technology

    Cons

    Leadership(in some areas), Opportunity to Move Laterally, Technology

    Advice to ManagementAdvice

    Create better roles for employees to move into, embrace mobile and social marketing technologies, remove the redundancy in some roles

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Ebay temp - compared to reg staff are not taken

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Enterprise

    Pros

    hours are great at season

    Cons

    under time and extra time is

    Advice to ManagementAdvice

    pay attention to good help

    Recommends
    Neutral Outlook
  11.  

    Glad I got out when I did...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Campbell, CA (US)
    Former Employee - Anonymous Employee in Campbell, CA (US)

    I worked at eBay Enterprise

    Pros

    There are many great, talented people. Good location in the South Bay. Some schedule flexibility (depending on your manager)

    Cons

    Senior management makes decisions without fully considering their employees. Compensation is not competitive. Competent employees are expected to pick up slack for the dead weight

    Advice to ManagementAdvice

    Let the dead weight staff go. Pay your employees fairly.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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