eBay Inc. Reviews in London, England

1,121 Reviews
3.7
1,121 Reviews
Rating Trends

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eBay Inc. President and CEO John J. Donahoe
John J. Donahoe
758 Ratings

Review Highlights

Pros
  • Depending on your area in the company, there is a real emphasis on work-life balance (in 107 reviews)

  • Alignment and strong purpose, working with very smart people - have direct impact from UK (in 55 reviews)


Cons
  • Once you reach manager level or higher, work-life balance will suffer (in 72 reviews)

  • Frequent senior management attrition, leading to reorgs / policy changes (in 40 reviews)

More Highlights

9 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Great shared purpouse and tech company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager in London, England
    Current Employee - Business Development Manager in London, England

    I have been working at eBay Inc. full-time (more than 3 years)

    Pros

    This company has great ideals, but sometime management fails to focus on their execution. People are very smart and fun to work with, and work life balance is great. Though there isn't that much challenge everyday and people are afraid often to go against the status quo and risk for new breakthrough ideas.

    Cons

    This company has great ideals, but sometime management fails to focus on. People are very smart and fun to work with, and work life balance is great. Though there isn't that much challenge everyday and people are afraid often to go against the status quo and risk for new breakthrough ideas.

    Advice to ManagementAdvice

    I think the management needs to devolve a small part of their time towards more operational activities, to truly understand our customers.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Disappointing work compared to the amazing people and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analytics Manager in London, England
    Current Employee - Analytics Manager in London, England

    I have been working at eBay Inc. full-time (more than an year)

    Pros

    The people were the best part of the company. Everyone is extremely friendly, intelligent and social and it does not feel like a typical office. The benefits and location on the river in Richmond are equally great.

    Cons

    The company is too focused on weekly metric reviews and it feels like nothing ever gets accomplished. Because of this, the Analytics team is used more as a reporting function and there is very little opportunity to do real insight analysis.

    There is also a real lack of speed and innovation. Even the smallest changes can take forever to implement and most initiatives come in response to something done my a competitor.

    Advice to ManagementAdvice

    If you continue to let senior management make all the decisions and put so much focus on tracking metrics, people will keep leaving. You have an amazing group of people, but they need to be used properly. Start thinking about the customer and use Analytics for analysis, not reporting.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Smart people in a slow moving organisation disconnected from customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at eBay Inc. full-time (more than 3 years)

    Pros

    Smart, well educated people with lots of broad experience.
    Great office location, office facilities
    Chance to work for a household brand and touch millions of customers' lives

    Cons

    Increasingly bureaucratic, many approvers and stakeholders to get anything done
    Very slow moving for an ecommerce company, emphasis on having meetings and producing slides
    Constant reorganisations and changes in direction harm efficiency and morale
    Poor communications from senior management
    Poor career development and people management
    Lots of people with good consulting and business school experience but lacking tangible skills
    Tends to follow the competitors rather than lead the way

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    eBay was wonderful. Very lucky to work with so many good people.

    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at eBay Inc. full-time (more than 5 years)

    Pros

    Wonderful people, great colleagues who became friends as well
    Provides career opportunity in terms of relocation or moving across the other eBay owned business but one should still be proactive about own career
    Free fruits and breakfast provided in the office

    Cons

    The company is getting too big in size so things are moving slower. More hoops to jump through to get things executed.

    Recommends
    Approves of CEO
  6. 1 person found this helpful  

    Puts people first

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in London, England
    Current Employee - Senior Manager in London, England

    I have been working at eBay Inc. full-time

    Pros

    - Work life balance
    - Interesting work
    - Intelligent people

    Cons

    - Bureaucratic, slow to react
    - Constant re-organizations (2x a year)

    Advice to ManagementAdvice

    - Better transparency for promotions

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Used to be great...now just ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at eBay Inc.

    Pros

    Great opportunities to learn and interface with a global team. Generally, people are smart and work together to get results. Campus culture is good as is the riverside location in Richmond.

    Cons

    High concentration of management consultants, so a lot of pointless Powerpoint presentations. Richmond is a bit far from central London, so may be a con for some.

    Advice to ManagementAdvice

    Less short-term focus on quarterly results and invest in the future like Amazon.

    Recommends
    No opinion of CEO
  8. 3 people found this helpful  

    Dying slowly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Withheld in London, England
    Current Employee - Withheld in London, England

    I have been working at eBay Inc.

    Pros

    There are some great people, some really talented people in the business and given the mess it's in the enthusiasm and the passion to change is still strong. eBay is still a brand that creates emotion in people and being part of that can be hugely rewarding.

    Cons

    Unfortunately none of the great, talented people are at the executive or senior management level. Due to a combination of poor leadership, lack of coherent vision and a fear/mistrust of the platform there's a complete inability to execute projects efficiently. The main product of eBay is Powerpoint, and it's an oft-quoted line that 'meetings are the work'.

    People, particularly those more senior are fearful of making the commitment to change that's required to save this business from slowly dying on the vine. Focus seems to swing from one project to another depending on what is perceived as the current silver bullet.

    Advice to ManagementAdvice

    Stop hiring MBAs and Powerpoint jockeys, start hiring people who understand customers, the web and technology. Stop trying to be Amazon.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Professional internet marketing machine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Product Manager in London, England
    Former Employee - Senior Product Manager in London, England

    I worked at eBay Inc.

    Pros

    Understanding of internet marketing
    Professionalism of the people
    Known brand
    Ability to prioritise

    Cons

    Too much management by powerpoint
    Product not state of the art any more

    Advice to ManagementAdvice

    Listen to the managers with customer interaction

    No opinion of CEO
  10. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Designer in London, England
    Former Employee - Senior Designer in London, England

    I worked at eBay Inc.

    Pros

    Great on the cv when it's time to find your next job. I worked at eBay for nearly 5 years and it really helps when it comes to looking for your next job. eBay is still seen as one of the top Internet companies to work for and is known for only hiring top talent so having it on your cv makes you stand out.

    Also, it's a very interesting business to be in, right in the intersection between ecommerce and social media. Some would argue it was one of the first "web 2.0" companies and is still exploring that space.

    Cons

    BIG machine, loads of processes. As with all big companies there is a lot of processes at eBay to the extend that product development can take a very long time. If you the type that "just want to get things done" I'd argue that eBay is not for you.

    Advice to ManagementAdvice

    Continue the good work.

    Recommends
    Approves of CEO

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