eBay Inc.

  www.ebay.com
  www.ebay.com

eBay Inc. Reviews

Updated 19 November 2014
Updated 19 November 2014
1,156 Reviews
3.7
1,156 Reviews
Rating Trends

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eBay Inc. President and CEO John J. Donahoe
John J. Donahoe
781 Ratings

Review Highlights

Pros
  • Depending on your area in the company, there is a real emphasis on work-life balance (in 112 reviews)

  • Alignment and strong purpose, working with very smart people - have direct impact from UK (in 55 reviews)


Cons
  • Once you reach manager level or higher, work-life balance will suffer (in 72 reviews)

  • Frequent senior management attrition, leading to reorgs / policy changes (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    High-fiving days are over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Affiliate Manager in Richmond, London, England
    Current Employee - Affiliate Manager in Richmond, London, England

    I have been working at eBay Inc. full-time (more than 5 years)

    Pros

    eBay have amazing offices and a location to die for on Richmond riverside.

    They are a company who truly live and breathe their values at all levels of the Org.

    When you tell people you work for eBay there is an Oooooooeee factor

    Dress code is pretty much optional; some developers swan about in shorts and sandals

    Recent announcement of split from Paypal is fantastic; it was much like working for a hip eCommerce player with a Bank tagged-on to it just across the street.

    Cons

    Sickeningly political marketplaces teams, in an Oxbridge, tweed-with-leather- elbow-pad wearing way darling; though not so much in peripheral teams like catalog and monetization/pricing. Avoid Category mgt teams if that's not for you.

    Cross team collaboration... like getting blood from a stone.

    Managers are very keen to be liked and want to flash their leadership capabilities, which at times can get tiresome.

    Some still yearn for the hi-fiving "let's give ourselves a clap for being so clever" days and it can be laughable at times.

    Work life balance is a big focus for eBay, though if you want to step up your game on Intl projects, be prepared for a lot of evening and morning calls with anyone from USA to Australia.

    Often way too many stakeholders putting their two pence in

    Advice to ManagementAdvice

    Continue to give open "fire-sides" and insights at all levels.
    Buy more parking space...
    Bring back the ping-pong

    RE: Promoting women in business.
    You need to have a rethink away from "how can we all make sure women get more of a look-in" and towards "how can we make sure the right people get the job, every time".

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Some things are great - others not so

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Product Manager in London, England
    Former Employee - Senior Product Manager in London, England

    I worked at eBay Inc. full-time (more than 5 years)

    Pros

    Large organisation with lots of opportunities to move geographies and change roles. Most people are super smart and generally nice to work with. Generally well paid. Work life balance is challenging but manageable.

    Cons

    Management is top heavy (too many chiefs and not enough highly empowered indians). Lots of MBA strategy people with no clue about product development. Product & technology groups are disempowered. Still very waterfall in terms of planning. Minimal agility at the ground level.

    Advice to ManagementAdvice

    Strategy, planning & prioritisation is so high level it is useless. It offers no guidance to teams at the ground level as to how to make trade offs between multiple strategic initiatives.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Definite purpose and great colleagues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Inc.

    Pros

    Alignment and strong purpose, working with very smart people - have direct impact from UK

    Cons

    Slow decisions but getting better

    Advice to ManagementAdvice

    Get faster

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    trying hard but not competing effectively in online retail space

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Inc. (less than an year)

    Pros

    Nice people and nice offices

    Cons

    Not innovative enough - likes consultants

    Advice to ManagementAdvice

    Recruit more diverse staff from different backgrounds. Consultants cannot implement.

  6. 1 person found this helpful  

    Great shared purpouse and tech company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager in London, England
    Current Employee - Business Development Manager in London, England

    I have been working at eBay Inc. full-time (more than 3 years)

    Pros

    This company has great ideals, but sometime management fails to focus on their execution. People are very smart and fun to work with, and work life balance is great. Though there isn't that much challenge everyday and people are afraid often to go against the status quo and risk for new breakthrough ideas.

    Cons

    This company has great ideals, but sometime management fails to focus on. People are very smart and fun to work with, and work life balance is great. Though there isn't that much challenge everyday and people are afraid often to go against the status quo and risk for new breakthrough ideas.

    Advice to ManagementAdvice

    I think the management needs to devolve a small part of their time towards more operational activities, to truly understand our customers.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great people, great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Inc.

    Pros

    Lots of room to learn, develop and move around

    Cons

    Very political sometimes with a lot of approvals required to push projects

    Advice to ManagementAdvice

    Less middle management

  8.  

    International Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - User Experience Intern in Richmond, London, England
    Former Employee - User Experience Intern in Richmond, London, England

    I worked at eBay Inc. as an intern (less than an year)

    Pros

    The London office had a very fun work environment with a colorful office and amenities like foozball tables. Also, as an intern, I was given major responsibility and independence in completing my tasks. I even got to present my findings to department heads and directors.

    Cons

    At times I needed to meet with other employees to finish my own projects, and I often found it difficult to actually meet up with other people. A few times, I had no shows to scheduled meetings. I attributed this to how hard everyone worked at eBay. Sometimes they got so busy they overlooked things.

    Recommends
    Approves of CEO
  9.  

    Amazing company to work for. Best work experience ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Inc. as a contractor (more than an year)

    Pros

    Great work-life balance. Tons of freedom to manage your work. Results focus company. Challenge and interesting projects. Great place to work and cool style of management.

    Cons

    It is hard to became a permanent employee.

    Advice to ManagementAdvice

    Continue like this!! you are the best!

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Disappointing work compared to the amazing people and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analytics Manager in London, England
    Current Employee - Analytics Manager in London, England

    I have been working at eBay Inc. full-time (more than an year)

    Pros

    The people were the best part of the company. Everyone is extremely friendly, intelligent and social and it does not feel like a typical office. The benefits and location on the river in Richmond are equally great.

    Cons

    The company is too focused on weekly metric reviews and it feels like nothing ever gets accomplished. Because of this, the Analytics team is used more as a reporting function and there is very little opportunity to do real insight analysis.

    There is also a real lack of speed and innovation. Even the smallest changes can take forever to implement and most initiatives come in response to something done my a competitor.

    Advice to ManagementAdvice

    If you continue to let senior management make all the decisions and put so much focus on tracking metrics, people will keep leaving. You have an amazing group of people, but they need to be used properly. Start thinking about the customer and use Analytics for analysis, not reporting.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Smart people in a slow moving organisation disconnected from customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at eBay Inc. full-time (more than 3 years)

    Pros

    Smart, well educated people with lots of broad experience.
    Great office location, office facilities
    Chance to work for a household brand and touch millions of customers' lives

    Cons

    Increasingly bureaucratic, many approvers and stakeholders to get anything done
    Very slow moving for an ecommerce company, emphasis on having meetings and producing slides
    Constant reorganisations and changes in direction harm efficiency and morale
    Poor communications from senior management
    Poor career development and people management
    Lots of people with good consulting and business school experience but lacking tangible skills
    Tends to follow the competitors rather than lead the way

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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