eBay Inc. Reviews

Updated 14 October 2014
Updated 14 October 2014
1,121 Reviews
3.7
1,121 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
eBay Inc. President and CEO John J. Donahoe
John J. Donahoe
758 Ratings

Review Highlights

Pros
  • Depending on your area in the company, there is a real emphasis on work-life balance (in 107 reviews)

  • Alignment and strong purpose, working with very smart people - have direct impact from UK (in 55 reviews)


Cons
  • Once you reach manager level or higher, work-life balance will suffer (in 72 reviews)

  • Frequent senior management attrition, leading to reorgs / policy changes (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Definite purpose and great colleagues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Inc.

    Pros

    Alignment and strong purpose, working with very smart people - have direct impact from UK

    Cons

    Slow decisions but getting better

    Advice to ManagementAdvice

    Get faster

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great shared purpouse and tech company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager in London, England
    Current Employee - Business Development Manager in London, England

    I have been working at eBay Inc. full-time (more than 3 years)

    Pros

    This company has great ideals, but sometime management fails to focus on their execution. People are very smart and fun to work with, and work life balance is great. Though there isn't that much challenge everyday and people are afraid often to go against the status quo and risk for new breakthrough ideas.

    Cons

    This company has great ideals, but sometime management fails to focus on. People are very smart and fun to work with, and work life balance is great. Though there isn't that much challenge everyday and people are afraid often to go against the status quo and risk for new breakthrough ideas.

    Advice to ManagementAdvice

    I think the management needs to devolve a small part of their time towards more operational activities, to truly understand our customers.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great people, great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Inc.

    Pros

    Lots of room to learn, develop and move around

    Cons

    Very political sometimes with a lot of approvals required to push projects

    Advice to ManagementAdvice

    Less middle management

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    International Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - User Experience Intern in Richmond, London, England
    Former Employee - User Experience Intern in Richmond, London, England

    I worked at eBay Inc. as an intern (less than an year)

    Pros

    The London office had a very fun work environment with a colorful office and amenities like foozball tables. Also, as an intern, I was given major responsibility and independence in completing my tasks. I even got to present my findings to department heads and directors.

    Cons

    At times I needed to meet with other employees to finish my own projects, and I often found it difficult to actually meet up with other people. A few times, I had no shows to scheduled meetings. I attributed this to how hard everyone worked at eBay. Sometimes they got so busy they overlooked things.

    Recommends
    Approves of CEO
  6.  

    trying hard but not competing effectively in online retail space

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Inc. (less than an year)

    Pros

    Nice people and nice offices

    Cons

    Not innovative enough - likes consultants

    Advice to ManagementAdvice

    Recruit more diverse staff from different backgrounds. Consultants cannot implement.

  7.  

    Amazing company to work for. Best work experience ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Inc. as a contractor (more than an year)

    Pros

    Great work-life balance. Tons of freedom to manage your work. Results focus company. Challenge and interesting projects. Great place to work and cool style of management.

    Cons

    It is hard to became a permanent employee.

    Advice to ManagementAdvice

    Continue like this!! you are the best!

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 4 people found this helpful  

    Disappointing work compared to the amazing people and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analytics Manager in London, England
    Current Employee - Analytics Manager in London, England

    I have been working at eBay Inc. full-time (more than an year)

    Pros

    The people were the best part of the company. Everyone is extremely friendly, intelligent and social and it does not feel like a typical office. The benefits and location on the river in Richmond are equally great.

    Cons

    The company is too focused on weekly metric reviews and it feels like nothing ever gets accomplished. Because of this, the Analytics team is used more as a reporting function and there is very little opportunity to do real insight analysis.

    There is also a real lack of speed and innovation. Even the smallest changes can take forever to implement and most initiatives come in response to something done my a competitor.

    Advice to ManagementAdvice

    If you continue to let senior management make all the decisions and put so much focus on tracking metrics, people will keep leaving. You have an amazing group of people, but they need to be used properly. Start thinking about the customer and use Analytics for analysis, not reporting.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Smart people in a slow moving organisation disconnected from customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at eBay Inc. full-time (more than 3 years)

    Pros

    Smart, well educated people with lots of broad experience.
    Great office location, office facilities
    Chance to work for a household brand and touch millions of customers' lives

    Cons

    Increasingly bureaucratic, many approvers and stakeholders to get anything done
    Very slow moving for an ecommerce company, emphasis on having meetings and producing slides
    Constant reorganisations and changes in direction harm efficiency and morale
    Poor communications from senior management
    Poor career development and people management
    Lots of people with good consulting and business school experience but lacking tangible skills
    Tends to follow the competitors rather than lead the way

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    eBay was wonderful. Very lucky to work with so many good people.

    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at eBay Inc. full-time (more than 5 years)

    Pros

    Wonderful people, great colleagues who became friends as well
    Provides career opportunity in terms of relocation or moving across the other eBay owned business but one should still be proactive about own career
    Free fruits and breakfast provided in the office

    Cons

    The company is getting too big in size so things are moving slower. More hoops to jump through to get things executed.

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    Wonderful company & brand, but a bit dysfunctional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Inc. full-time (more than 3 years)

    Pros

    One of the greatest global brands, recognised by both your mother, random people with stories to share with you and any future employer
    Very impactful, and it continues to innovate and change ecommerce
    European offices are all very cosmopolitan, with a high mix of non natives, and many opportunities for overseas working
    Still quite dot com like - fussball, charitable activities, free bagels, and it's a multi-billion dollar company with massive profits, so it spends (too) profligately rather than worrying about the little things
    Doing really well now it's out of turnaround. Lots of very bright people leading the company and a lot of very talented colleagues (but not quite enough accountability to get rid of those senior ones who are lacking)

    Cons

    While it's trying to become more retail like and more internet like, Europe is still dominated by ex consulting/INSEAD types who don't read Techcrunch, haven't worked in retail and are stronger on strategy than execution
    If your face fits, you can do very well, especially if you change roles with each yearly re-org and never get found out. If your face doesn't fit, you're out of luck.

    Recommends
    Positive Outlook
    Approves of CEO

Work at eBay Inc.? Share Your Experiences

eBay Inc.

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.