eBay Inc.

www.ebay.com
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eBay Inc. Reviews

Updated 4 March 2015
Updated 4 March 2015
1,271 Reviews
3.7
1,271 Reviews
Rating Trends

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Approve of CEO
eBay Inc. President and CEO John J. Donahoe
John J. Donahoe
830 Ratings

Review Highlights

Pros
  • Depending on your area in the company, there is a real emphasis on work-life balance (in 114 reviews)

  • Alignment and strong purpose, working with very smart people - have direct impact from UK (in 56 reviews)


Cons
  • Once you reach manager level or higher, work-life balance will suffer (in 73 reviews)

  • Frequent senior management attrition, leading to reorgs / policy changes (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great culture but struggling with competitive pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Manager in London, England
    Current Employee - Senior Business Manager in London, England

    I have been working at eBay Inc. full-time (more than 8 years)

    Pros

    eBay UK has a very collaborative culture, people are smart and treat each other with a lot of respect. Working hours are very flexible, working from home is widely used. Great focus on people development.The performance management is very transparent - you sign up for targets that make sense and you aren't crucified if external events mean you missed some of them. In my time I changed teams and areas quite a lot which means it never got boring so far.

    Cons

    It's a big company with the headquarter in the US and so sometimes processes seem slow in the international offices. you need patience.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good company to work for, relaxed and full of smart people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Inc. full-time (more than a year)

    Pros

    Smart people, office equipment very comfortable - comfortable chairs, sit-stand desks, nice sofa and casual colourful meeting area everywhere, table tennis and table football games in Paypal building, free breakfast and smoothies/snacks throughout the day.

    Nice laid back culture, people are kind and friendly, hard working and smart. Good work-life balance

    Cons

    Too bureaucratic at times, making something happen is difficult, the promotion mechanism is unfair (politics always involved in allocating promotion headcount across EU countries), London office always have to answer to San Jose head office, less likely that new features/products initiated in London office will get adopted since company is centralised around San Jose head office.

    Advice to ManagementAdvice

    make the company more agile, move things forward quicker, less politics with San Jose

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great company to work for- relaxed culture. Not too corporate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Marketing in London, England
    Former Contractor - Marketing in London, England

    I worked at eBay Inc. as a contractor (more than a year)

    Pros

    Good with training and learning. Regular insightful sessions to inspire employees

    Cons

    No real downsides. Depends on your job role.

    Recommends
    Positive Outlook
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  5. 1 person found this helpful  

    High-fiving days are over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Affiliate Manager in Richmond, London, England
    Current Employee - Affiliate Manager in Richmond, London, England

    I have been working at eBay Inc. full-time (more than 5 years)

    Pros

    eBay have amazing offices and a location to die for on Richmond riverside.

    They are a company who truly live and breathe their values at all levels of the Org.

    When you tell people you work for eBay there is an Oooooooeee factor

    Dress code is pretty much optional; some developers swan about in shorts and sandals

    Recent announcement of split from Paypal is fantastic; it was much like working for a hip eCommerce player with a Bank tagged-on to it just across the street.

    Cons

    Sickeningly political marketplaces teams, in an Oxbridge, tweed-with-leather- elbow-pad wearing way darling; though not so much in peripheral teams like catalog and monetization/pricing. Avoid Category mgt teams if that's not for you.

    Cross team collaboration... like getting blood from a stone.

    Managers are very keen to be liked and want to flash their leadership capabilities, which at times can get tiresome.

    Some still yearn for the hi-fiving "let's give ourselves a clap for being so clever" days and it can be laughable at times.

    Work life balance is a big focus for eBay, though if you want to step up your game on Intl projects, be prepared for a lot of evening and morning calls with anyone from USA to Australia.

    Often way too many stakeholders putting their two pence in

    Advice to ManagementAdvice

    Continue to give open "fire-sides" and insights at all levels.
    Buy more parking space...
    Bring back the ping-pong

    RE: Promoting women in business.
    You need to have a rethink away from "how can we all make sure women get more of a look-in" and towards "how can we make sure the right people get the job, every time".

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good company, could be much better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at eBay Inc. (more than a year)

    Pros

    Great Environment, work life balance, good salaries

    Cons

    Politics, Politics, Politics.
    Career progression depending on networking rather than skills. Still, It's near impossible to leap in career progression

    Advice to ManagementAdvice

    Be more open-minded, less siloed.
    Want to be a manager? You need to be able to be a leader.
    Managing with authority belongs to the 20th century.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Some things are great - others not so

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Product Manager in London, England
    Former Employee - Senior Product Manager in London, England

    I worked at eBay Inc. full-time (more than 5 years)

    Pros

    Large organisation with lots of opportunities to move geographies and change roles. Most people are super smart and generally nice to work with. Generally well paid. Work life balance is challenging but manageable.

    Cons

    Management is top heavy (too many chiefs and not enough highly empowered indians). Lots of MBA strategy people with no clue about product development. Product & technology groups are disempowered. Still very waterfall in terms of planning. Minimal agility at the ground level.

    Advice to ManagementAdvice

    Strategy, planning & prioritisation is so high level it is useless. It offers no guidance to teams at the ground level as to how to make trade offs between multiple strategic initiatives.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Definite purpose and great colleagues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Inc.

    Pros

    Alignment and strong purpose, working with very smart people - have direct impact from UK

    Cons

    Slow decisions but getting better

    Advice to ManagementAdvice

    Get faster

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    trying hard but not competing effectively in online retail space

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Inc. (less than a year)

    Pros

    Nice people and nice offices

    Cons

    Not innovative enough - likes consultants

    Advice to ManagementAdvice

    Recruit more diverse staff from different backgrounds. Consultants cannot implement.

  10. 1 person found this helpful  

    Great shared purpouse and tech company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager in London, England
    Current Employee - Business Development Manager in London, England

    I have been working at eBay Inc. full-time (more than 3 years)

    Pros

    This company has great ideals, but sometime management fails to focus on their execution. People are very smart and fun to work with, and work life balance is great. Though there isn't that much challenge everyday and people are afraid often to go against the status quo and risk for new breakthrough ideas.

    Cons

    This company has great ideals, but sometime management fails to focus on. People are very smart and fun to work with, and work life balance is great. Though there isn't that much challenge everyday and people are afraid often to go against the status quo and risk for new breakthrough ideas.

    Advice to ManagementAdvice

    I think the management needs to devolve a small part of their time towards more operational activities, to truly understand our customers.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great people, great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Inc.

    Pros

    Lots of room to learn, develop and move around

    Cons

    Very political sometimes with a lot of approvals required to push projects

    Advice to ManagementAdvice

    Less middle management

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