hmv Reviews

Updated 27 August 2014
Updated 27 August 2014
27 Reviews
3.2
27 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
hmv CEO Trevor Moore
Trevor Moore
4 Ratings

Employee Reviews

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  1.  

    Great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hmv full-time

    Pros

    Staff, discount, range, prices great customer service

    Cons

    Not enough staff, wages, no external training

  2.  

    Friendly, enjoyable, range of duties during working day made day fly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant

    I worked at hmv part-time for less than a year

    Pros

    Gfeat team, freedom to discuss wide range of products. Customer interaction was good.

    Cons

    Mornings could be boring as customers can come in later

    Advice to ManagementAdvice

    None

    Recommends
    No opinion of CEO
  3.  

    Fallen Giant - Still Falling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Royal Tunbridge Wells, England
    Former Employee - Anonymous Employee in Royal Tunbridge Wells, England

    I worked at hmv full-time for more than a year

    Pros

    Relatively flexible shift pattern, staff discount on products, great camaraderie, relatively good prospects if you are willing to move to the other end of the country and are fanatical about HMV

    Cons

    Regional management live on a different planet - management visits degenerate into turning the store into an ideal homes exhibition to match the pictures in the "handbook" (right down to the sticker drawer in the stock room). Not allowed a modicum of independent thought due to aforementioned "handbook" and centralised strategies. Working for the company is akin to joining a cult, if HMV is not THE all powerful obsession in your life - then expect limited to no job progression whatsoever. If you are lucky enough to progress - be prepared to be moved at a moments notice to other stores (i.e. you work in Scotland and are promoted to assistant manager at the other end of the country) and then maybe be told three months later that store is being closed due latest re-structuring. If you are lucky enough to get onto some kind of staff training other than handbook assimilation - expect that also to be cancelled without warning - successfully entered the graduate scheme only for it to be cancelled within a month and offered an inferior training position in its place (also in turn cancelled). For a company that had such a strong market position and with employees passionate about the products they sell it is a true disappointment that this was not being capitalised by the captains running the ship. Oh and they saw Digital and Online (iTunes et al) gunning for them for a long time and left it too late.

    Advice to ManagementAdvice

    Listen to your people and allow the true talent (rather than the latest round of robots fresh out of conditioning school) to shine. Alas - too late - The ship sank last year and is now being rationalised (i.e. being gutted). A real shame for such an iconic brand.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    DIFFICULT TIMES

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  London, England
    Former Employee - Anonymous Employee in London, England

    I worked at hmv as a contractor for less than a year

    Pros

    If you love music, it is an interesting place to work

    Cons

    Money difficulties
    Will it or won't it survive?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Games and Technology Seasonal Colleague

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hmv

    Pros

    - Decent pay compared to other
    - Good if you have an interest in Tech and Games

    Cons

    - None in Particular To be Honest

    No opinion of CEO
  7.  

    Bit like a Cattle market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant  in  Warrington, North West England, England
    Former Employee - Sales Assistant in Warrington, North West England, England

    I worked at hmv full-time for more than 3 years

    Pros

    Would like to say but Isnt any

    Cons

    Well Not the best Wages

    Advice to ManagementAdvice

    .....

    Doesn't Recommend
    Negative Outlook
  8.  

    Seasonal Customer Sales Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant  in  Plymouth, England
    Former Employee - Sales Assistant in Plymouth, England

    I worked at hmv full-time for less than a year

    Pros

    The working environment was really good, a lot of the employees were around my age (Early 20's), we also all had a shared interest in Film, Music and some of us games.

    Management broke the day up into hour blocks, so you could be on tills for an hour and then be on queue patrol. I think this was a good idea because it kept the day interesting and I didnt get bored doing the same job for 8 hours straight.

    There was also the opportunity for overtime. I was employed over Christmas, so I don't know how much overtime is available all year round.

    Cons

    You were constantly under pressure to push sales, I know understand this is because they were going into administration.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant  in  Chatham, England
    Former Employee - Sales Assistant in Chatham, England

    I worked at hmv part-time for more than a year

    Pros

    the staff... NOT the suits upstairs

    Cons

    the suits upstairs dont exactly care about those in the shops

    Advice to ManagementAdvice

    -

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Commercial and Retail Finance Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial and Retail Finance Intern  in  London, England
    Former Employee - Commercial and Retail Finance Intern in London, England

    I worked at hmv as an intern for more than a year

    Pros

    Friendly team and company
    Great office
    Good benefits and freebies

    Really enjoyed the year I was at HMV the team I was in was really helpful and friendly. Really sad that they went into administration, I hope they survive and start to get stronger.

    Cons

    Times I werent doing much

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Overall happy

    Former Employee - Sales Assistant  in  Heathrow, England
    Former Employee - Sales Assistant in Heathrow, England

    I worked at hmv part-time for more than 3 years

    Pros

    Good benefits and events eg. Conferences

    Cons

    Must always keep up to date with new releases for films, music and tech, easy for full timers, more difficult for part timers.

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