iCrossing

www.icrossing.com
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iCrossing Reviews

Updated 23 February 2015
Updated 23 February 2015
59 Reviews
2.6
59 Reviews
Rating Trends

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Brian Powley
28 Ratings

Review Highlights

Pros
  • Good work/life balance, easy work load, flexible with working from home, big name clients (in 6 reviews)

  • You'll learn a LOT very quickly and that experience will be in high demand from other employers (in 4 reviews)


Cons
  • Bloated senior management with little vision (in 4 reviews)

  • Extremely top-heavy organization (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    UK office - great clients and professionals, no so great work ethics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Manager in London, England
    Current Employee - Senior Account Manager in London, England

    I have been working at iCrossing full-time (less than a year)

    Pros

    The client portfolio is great and the agency is gaining many prices and ranking. It is also great for career progression.

    Cons

    Work culture does not facilitate team building and working over two offices makes your commute time a real down side

    Advice to ManagementAdvice

    Retaining clients comes after retaining staff

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    I Enjoyed My Time at iCrossing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior SEO Strategist in Scottsdale, AZ (US)
    Former Employee - Senior SEO Strategist in Scottsdale, AZ (US)

    I worked at iCrossing full-time (more than 5 years)

    Pros

    The office culture is excellent. The people they hire are a lot of fun to work with. The whole idea of working hard and playing hard fits well with this company.

    Cons

    None that come to mind.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Very Happy Here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iCrossing

    Pros

    Competitive Pay
    Incredibly intelligent and humble employees
    No one is micro-managed at any level
    All ideas are welcome no matter your level
    Education, and innovative thinking is encouraged

    Cons

    Vacation allotment is not great.
    Employees haven't received bonuses in a few years.
    Depending on who you work with, you may feel there is a lack of structure.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Highschool clique mentality, but great dev team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Los Angeles, CA (US)
    Former Employee - Anonymous Employee in Los Angeles, CA (US)

    I worked at iCrossing

    Pros

    Despite not being as straight-forward or as organized as they could be, they do a tremendous job at reacting swiftly to there primary client. The client is very demanding, and it requires the dev team to be quick and agile. They are great at hiring strong developers. Good place to take the next step and learn-up.

    Cons

    You are in or you are out. There is a strong clique mentality at this office location. What makes it worse is no one really fills you in on what they really want from you. Very indirect and passive aggressive leadership team on the primary account. Horrible with promotions. They will ask you to do work above you pay grade and happily string you along for over a year with continued excuses. I saw this happen to myself, and several others. One in fact has been there for years, always going above and beyond, and was strung along for over a year before I left in this situation (not sure if finally was promoted officially). Since I left I was told two others were also passed up for promotion. There are many people who keep paying their dues, and keep getting passed up on the title and pay raise.

    Advice to ManagementAdvice

    Break up the afore-mentioned leadership team if you have not already. I would not be surprised if you loose the client otherwise. Make more effort to reward your strong employees. It costs you more int he end to loose good talent and start over, then to just give them the nod they deserve.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Solid company in Digital Marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analytics Engineer
    Former Employee - Analytics Engineer

    I worked at iCrossing full-time (more than a year)

    Pros

    Working with different clients in high speed industry is great for career progression. Many different product offerings to work with. Being a generalist or a specialist are both valuable in the company.

    Cons

    Being owned by Hearst feels to have negatively impacted the culture. Some departments seem to be overworked. 401K match exists, but is not great.

    Recommends
  7.  

    Fast paced but learn a ton

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at iCrossing

    Pros

    Knowledge, experience, skill sets, growth, connections, coworkers, perks, vacation

    Cons

    Hectic, can be overworked depending on clients

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company that lost its direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL (US)
    Former Employee - Anonymous Employee in Chicago, IL (US)

    I worked at iCrossing

    Pros

    Great place to learn. Get what you can as quickly as you can

    Cons

    Senior Management. Intrusions from Hearst

    Advice to ManagementAdvice

    Need radical changes to management. Culture has been lost

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great company to work for with lots of opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Analyst in Chicago, IL (US)
    Current Employee - Media Analyst in Chicago, IL (US)

    I have been working at iCrossing

    Pros

    Flexible work life, good office culture

    Cons

    Promotions are hard to get

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Avoid working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at iCrossing full-time (more than a year)

    Pros

    I enjoyed working with the regular people to the real work.

    Cons

    You will work long hours and will not be rewarded or recognized for it. You may be asked to "Step up" and take a new role but you will not get the title, nor get the pay increase, nor get the authority but you will be asked to accept the responsibility. The excuse given will be that "the company believes you should be seen to do the job first"... but it's really just getting more work out of you on the cheap... and cheap is what I found out is what matters at iCrossing. Because no matter how much work/effort/time you commit, if your position can be off-shored, or even on-shored to a cheaper candidate (a H-1B for example)... they will walk you out the door with no ceremony. The benefits are rather standard and the 401k is rather sub-standard. HR does not communicate very well changes in benefits.. example, the vacation structure was changed in the middle of the year and most of the personnel I know almost lost half their PTO at the end of the year due to this mis/un-communication. Many of the staff work from home as most just manage off-shore teams. The offices are sparse and mostly empty. Internal network goes on the fritz on a regular basis and this also takes the phone system down with it. The operation is owned and run from Hearst in NYC and they obviously have a provincial view of anything not in NYC. I would suggest you give them a pass if possible or if you do take a position consider it... a temporary thing... as they certainly will consider it so.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    An uneasy and uninspired work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Designer in Chicago, IL (US)
    Former Employee - Designer in Chicago, IL (US)

    I worked at iCrossing full-time (more than a year)

    Pros

    Some talented individuals are there. Opportunity to work with a number of clients. Decent to standard benefits packages. Flexible schedules and work-from-home capabilities depending on your role and manager.

    Cons

    Lower than average pay for roles below the executive level. No significant raises really given in the past two years. Clique-ish environment that harbors an attitude of self preservation rather than supporting and bettering one another. Lack of clear communication between staff and upper management. Elitist attitudes and egos hold back a lot of the potential for great work. Lack of company culture leaves people to fend for themselves in a "sink or swim" environment. You won't find encouragement or support for career growth.

    Advice to ManagementAdvice

    Start treating employees fairly and provide a clear career trajectory. Invest in your employees with actual support and opportunities for development. Don't treat people as being expendable or they will surely move on to greener pastures where they are appreciated and given the support and encouragement they need.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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