First Utility Employee Benefits and Perks |

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First Utility Benefits

23 Ratings

Employer Summary

Employer Benefits Image

Our people are our business, so our mind-set is people first. Spending much of your time at work, we know it’s not just about a rewarding career, development opportunities and competitive salary - the work space, relaxation areas and coffee matter too!

First Perks is our benefits portal where you can access BUPA Private Healthcare, childcare vouchers, pension scheme, cycle to work scheme, our staff tariffs and exclusive savings and discounts from nearly 900 retailers - including holiday deals to help you make the best of your 25 days holiday (plus Bank Holidays). First Perks features discounts for many of the biggest brands - from to Amazon, from John Lewis to Tesco; there is something for everyone.

We’re proud to support our charity partner the NSPCC and offer regular fundraising events from bake-offs to London Marathon entries. Our teams enjoy quarterly socials, some more adventurous than others! One tradition we’ve held on to as we’ve grown is “Fruity Friday” - heaps of free fresh fruit for all, every Friday.

Employee Benefit Reviews

Showing 1–10 of 23 comments

Most Commented

  • Work From Home  (3 comments)

    “Work from home is the best benefit ever to help you to catch up with projects and reports in a calm environment with no distraction.”

  • Flexible Working  (3 comments)

    “Flexible working has enabled me to learn as I work and have a great working like balance.”

  • Bike to Work Scheme  (3 comments)

    “First Utility keeps you young in every single way with its young generation and ways give you a lots of incentive to keep you fit.”

  • 12 Apr 2018
    StarStarStarStarStar Current Inbound Sales Advisor Home Movers in Coventry, England

    The best thing about working for First Utility is the partnership with Private Bupa Health Cover. It has helped with advice in what was needed when my health took a downturn

  • 06 Apr 2018
    StarStarStarStarStar Current Call Center Agent in Coventry, England

    Paid time off for medical appointment, Holiday plus bank holidays, Overtime premium, shift swapping, Perkes website for retailers including cashback and discounts.

  • 22 Mar 2018
    StarStarStarStarStar Current Metering Operations Coordinator in Coventry, England

    first perks is brilliant from booking holidays to primark vouchers your bound to find something you like, tea coffee and milk are provided, the offer to buy up to 5 extra days holiday a year. Time off as with all things is on a first come first serve but generally very flexible

  • 21 Mar 2018
    StarStarStarStarStar Current Customer First Advisor in Coventry, England

    The company offers a new easy to access on-site car park, so there is now a space for well over 500 cars. Alongside this they have also put a lot of time and effort into their new canteen and building following a relocation of the Warwick office, we now have a reasonably priced barista on site. They also offer FREE BUPA medical cover, which is a nice security blanket to have in case anything goes wrong. Although mat/pat pay would be great we do have other things such as Fruity Fridays, first perks (which has 1000's discount codes and cashback deals on), staff Broadband and Energy tariffs, a cycle to work and car share scheme and also an external training team to help you gain qualifications whilst working.

  • 29 Mar 2018
    StarStarStarStarStar Former Employee in Coventry, England

    When working there, there was a reward scheme with shopping vouchers when securing new/existing tariffs with customers

  • 15 Feb 2018
    StarStarStarStarStar Current Digital Service Executive in Coventry, England

    Plenty of Overtime going, and flexible working is great. But lack of basic benefits such as decent pension, maternity/paternity pay, sick pay, share schemes, etc make it impossible to consider a long term future. Cycle to work scheme and First Perks (small discounts off shops) are very poor and seem cheap attempts to appear as though there are more/better incentives than there are. Staff tariffs are dearer than customer tariffs.

  • 02 Nov 2017
    StarStarStarStarStar Current Product Manager in Warwick, England

    Straight forward benefits package but car allowance would have been nice

  • 31 Oct 2017
    StarStarStarStarStar Current Administrative in Warwick, England

    Flexible working is by far the best benefit at First Utility followed by First Perks.

  • 17 Oct 2017
    StarStarStarStarStar Current Data Analyst in Warwick, England

    The website to claim the benefits is not the most user-friendly.

  • 20 Oct 2017
    StarStarStarStarStar Current Employee in Coventry, England

    Seems that all of the benefit enthusiasts on here work in the Warwick office and not in Coventry. There is no flexible working, in fact you can only work part time hours if you work in Customer Service. I and several others have been demoted due to parental or medical reasons. BUPA cover does not include existing health problems, therefore not at all helpful if you have a chronic health condition that you also will not get company sick pay for, so yet another NON benefit. The new benefit site for cashback and discounts in shops, is however good, if you know how to play the systems to get the most out of it. Company also seems to like giving out chocolate and cake for awards or celebrations, which is great if you can eat them. If you can't, you're forgotten about. Just one of many disadvantages for disabled people in this company.

Benefits Summary

List based on reports from current and former employees. It may not be complete.

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Insurance, Health & Wellness

  • Critical Illness Cover
  • Income Protection
  • Life Insurance
  • Health Cash Plan
  • Tick markHealth Insurance (13)
  • Death in Service
  • Vision Insurance
  • Dental Insurance

Financial & Retirement

  • Tick markPension Plan (13)
  • SIPP
  • Corporate ISA
  • Save as You Earn
  • Share Incentive Plan
  • Performance Bonus
  • Stock Options

Family & Parenting

Vacation & Time Off

Perks & Benefits

Professional Support

  • Diversity Program
  • Apprenticeship Programme
  • Job Training
  • Professional Development

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