First Utility Employee Benefits and Perks |

Glassdoor uses cookies to improve your site experience. By continuing, you agree to our use of cookies. OK | Learn More

Find your next job here

First Utility Benefits

18 Ratings

Employer Summary

Employer Benefits Image

Our people are our business, so our mind-set is people first. Spending much of your time at work, we know it’s not just about a rewarding career, development opportunities and competitive salary - the work space, relaxation areas and coffee matter too!

First Perks is our benefits portal where you can access BUPA Private Healthcare, childcare vouchers, pension scheme, cycle to work scheme, our staff tariffs and exclusive savings and discounts from nearly 900 retailers - including holiday deals to help you make the best of your 25 days holiday (plus Bank Holidays). First Perks features discounts for many of the biggest brands - from to Amazon, from John Lewis to Tesco; there is something for everyone.

We’re proud to support our charity partner the NSPCC and offer regular fundraising events from bake-offs to London Marathon entries. Our teams enjoy quarterly socials, some more adventurous than others! One tradition we’ve held on to as we’ve grown is “Fruity Friday” - heaps of free fresh fruit for all, every Friday.

Employee Benefit Reviews

Showing 1–10 of 18 comments

Most Commented

  • Work From Home  (3 comments)

    “Work from home is the best benefit ever to help you to catch up with projects and reports in a calm environment with no distraction.”

  • Bike to Work Scheme  (3 comments)

    “First Utility keeps you young in every single way with its young generation and ways give you a lots of incentive to keep you fit.”

  • 02 Nov 2017
    StarStarStarStarStar Current Product Manager in Warwick, England

    Straight forward benefits package but car allowance would have been nice

  • 15 Feb 2018
    StarStarStarStarStar Current Digital Service Executive in Coventry, England

    Plenty of Overtime going, and flexible working is great. But lack of basic benefits such as decent pension, maternity/paternity pay, sick pay, share schemes, etc make it impossible to consider a long term future. Cycle to work scheme and First Perks (small discounts off shops) are very poor and seem cheap attempts to appear as though there are more/better incentives than there are. Staff tariffs are dearer than customer tariffs.

  • 31 Oct 2017
    StarStarStarStarStar Current Administrative in Warwick, England

    Flexible working is by far the best benefit at First Utility followed by First Perks.

  • 17 Oct 2017
    StarStarStarStarStar Current Data Analyst in Warwick, England

    The website to claim the benefits is not the most user-friendly.

  • 20 Oct 2017
    StarStarStarStarStar Current Employee in Coventry, England

    Seems that all of the benefit enthusiasts on here work in the Warwick office and not in Coventry. There is no flexible working, in fact you can only work part time hours if you work in Customer Service. I and several others have been demoted due to parental or medical reasons. BUPA cover does not include existing health problems, therefore not at all helpful if you have a chronic health condition that you also will not get company sick pay for, so yet another NON benefit. The new benefit site for cashback and discounts in shops, is however good, if you know how to play the systems to get the most out of it. Company also seems to like giving out chocolate and cake for awards or celebrations, which is great if you can eat them. If you can't, you're forgotten about. Just one of many disadvantages for disabled people in this company.

  • 05 Oct 2017
    StarStarStarStarStar Current Data Analyst in Warwick, England

    Basic pay and holiday. No increase for time served and no bonus scheme. However they do give you fresh fruit on a friday

  • 14 Sep 2017
    StarStarStarStarStar Current Prepay Operations in Warwick, England

    They are so many benefits that are offered and they fit everything life style

  • 27 Jun 2017
    StarStarStarStarStar Current Resolution support in Coventry, England

    Pension is a joke at 1% . Your team's' quarterly budget is used 2 quarters of the year for a staff summer party and the christmas party which mean you only get to use your team's budget with your team for 2 quarters.

  • 07 Jun 2017
    StarStarStarStarStar Current Employee in Warwick, England

    Holiday allowance is good, standard 25 working days including bank holidays. Private Bupa Healthcare provided available after 3 months service. New "perks" incorporated June 2017, high street discounts, big company discounts holidays etc. Not looked into all possibilities of this but is looking good and popular amongst the masses.

  • 07 Jun 2017
    StarStarStarStarStar Current Employee in Warwick, England

    -The pension is only 1% - no increase since rolled out (although was told would increase with LOS etc). -No length of service recognition -Maternity and Paternity pay non-existent -Bonus' not paid -Flexible working at discretion of line manager rather than having a set company structure -No HR policies and procedures

Benefits Summary

List based on reports from current and former employees. It may not be complete.

Tick mark Employer Verified  No Data

Insurance, Health & Wellness

  • Critical Illness Cover
  • Income Protection
  • Life Insurance
  • Health Cash Plan
  • Tick markHealth Insurance (10)
  • Death in Service
  • Vision Insurance
  • Dental Insurance

Financial & Retirement

  • Tick markPension Plan (10)
  • SIPP
  • Corporate ISA
  • Save as You Earn
  • Share Incentive Plan
  • Performance Bonus
  • Stock Options

Family & Parenting

Vacation & Time Off

Perks & Benefits

Professional Support

  • Diversity Program
  • Apprenticeship Programme
  • Job Training
  • Professional Development

Work at First Utility? Share Your Experiences

First Utility
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate