First Utility Employee Benefits and Perks | Glassdoor.co.uk

First Utility Benefits

2.9
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27 Ratings

Employer Summary

Employer Benefits Image

Our people are our business, so our mind-set is people first. Spending much of your time at work, we know it’s not just about a rewarding career, development opportunities and competitive salary - the work space, relaxation areas and coffee matter too!

First Perks is our benefits portal where you can access BUPA Private Healthcare, childcare vouchers, pension scheme, cycle to work scheme, our staff tariffs and exclusive savings and discounts from nearly 900 retailers - including holiday deals to help you make the best of your 25 days holiday (plus Bank Holidays). First Perks features discounts for many of the biggest brands - from Lastminute.com to Amazon, from John Lewis to Tesco; there is something for everyone.

We’re proud to support our charity partner the NSPCC and offer regular fundraising events from bake-offs to London Marathon entries. Our teams enjoy quarterly socials, some more adventurous than others! One tradition we’ve held on to as we’ve grown is “Fruity Friday” - heaps of free fresh fruit for all, every Friday.


Employee Benefit Reviews

Showing 1–10 of 27 comments

Most Commented

  • Work From Home  (4 comments)

    “Probably the one thing they've got right with their 'benefits' package though (lack) briefing to business or consistency of...”

  • Flexible Working  (4 comments)

    “Roles dictate availability, but seems to be offered where appropriate though there's no official policy on it, per se or at least none that has...”

  • Bike to Work Scheme  (4 comments)

    “Easy enough to set up through perks portal, essentially a hire/purchase discount scheme”

  • 22 Mar 2018
    StarStarStarStarStar Current Metering Operations Coordinator in Coventry, England

    first perks is brilliant from booking holidays to primark vouchers your bound to find something you like, tea coffee and milk are provided, the offer to buy up to 5 extra days holiday a year. Time off as with all things is on a first come first serve but generally very flexible

  • 16 May 2018
    StarStarStarStarStar Current Customer Service and Sales Representative in Coventry, England

    First Utility seem to have a benefit package for every one who works here whether it's to do with fitness & health or because you have children or starting a family, or if you want to be educated and move department they have courses and schemes that allow you to do this and explore within the company therefore letting you express yourself and your interests - they seem to cater for everyone and really look after their employees.

  • 01 May 2018
    StarStarStarStarStar Current Employee in Coventry, England

    Basic wage is at or slight above market average. Flexible working ('agile working') though never properly briefed out is available in about 80% of the depts and it's good to know the company has that faith in their workforce overall that you can self manage you time like that. The often lauded perks portal is just a glorified discount voucher scheme that gives occasional worthy discounts (that could be found elsewhere) but really doesn't make up for the: poor pension or poor maternity/paternity package. BUPA is nice, though diagnostic only so no treatment involved. Cycle to work is a government initiative and fruit on a Friday is nice but not really a benefit

  • 30 Apr 2018
    StarStarStarStarStar Current Senior Software En in London, England

    Benefits package I feel is good overall. Pension contribution could be better.

  • 12 Apr 2018
    StarStarStarStarStar Current Inbound Sales Advisor Home Movers in Coventry, England

    The best thing about working for First Utility is the partnership with Private Bupa Health Cover. It has helped with advice in what was needed when my health took a downturn

  • 06 Apr 2018
    StarStarStarStarStar Current Call Center Agent in Coventry, England

    Paid time off for medical appointment, Holiday plus bank holidays, Overtime premium, shift swapping, Perkes website for retailers including cashback and discounts.

  • 19 Apr 2018
    StarStarStarStarStar Current Employee in Coventry, England

    Very basic offering, they offer the bare minimum recommended by the government.

  • 21 Mar 2018
    StarStarStarStarStar Current Customer First Advisor in Coventry, England

    The company offers a new easy to access on-site car park, so there is now a space for well over 500 cars. Alongside this they have also put a lot of time and effort into their new canteen and building following a relocation of the Warwick office, we now have a reasonably priced barista on site. They also offer FREE BUPA medical cover, which is a nice security blanket to have in case anything goes wrong. Although mat/pat pay would be great we do have other things such as Fruity Fridays, first perks (which has 1000's discount codes and cashback deals on), staff Broadband and Energy tariffs, a cycle to work and car share scheme and also an external training team to help you gain qualifications whilst working.

  • 29 Mar 2018
    StarStarStarStarStar Former Employee in Coventry, England

    When working there, there was a reward scheme with shopping vouchers when securing new/existing tariffs with customers

  • 15 Feb 2018
    StarStarStarStarStar Current Digital Service Executive in Coventry, England

    Plenty of Overtime going, and flexible working is great. But lack of basic benefits such as decent pension, maternity/paternity pay, sick pay, share schemes, etc make it impossible to consider a long term future. Cycle to work scheme and First Perks (small discounts off shops) are very poor and seem cheap attempts to appear as though there are more/better incentives than there are. Staff tariffs are dearer than customer tariffs.

Benefits Summary


List based on reports from current and former employees. It may not be complete.

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Insurance, Health & Wellness

  • Critical Illness Cover
  • Income Protection
  • Life Insurance
  • Health Cash Plan
  • Tick markHealth Insurance (15)
  • Death in Service
  • Vision Insurance
  • Dental Insurance

Financial & Retirement

  • Tick markPension Plan (16)
  • SIPP
  • Corporate ISA
  • Save as You Earn
  • Share Incentive Plan
  • Performance Bonus
  • Stock Options

Family & Parenting

Vacation & Time Off

Perks & Benefits

Professional Support

  • Diversity Program
  • Apprenticeship Programme
  • Job Training
  • Professional Development

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