Our people are our business, so our mind-set is people first. Spending much of your time at work, we know it’s not just about a rewarding career, development opportunities and competitive salary - the work space, relaxation areas and coffee matter too!
First Perks is our benefits portal where you can access BUPA Private Healthcare, childcare vouchers, pension scheme, cycle to work scheme, our staff tariffs and exclusive savings and discounts from nearly 900 retailers - including holiday deals to help you make the best of your 25 days holiday (plus Bank Holidays). First Perks features discounts for many of the biggest brands - from Lastminute.com to Amazon, from John Lewis to Tesco; there is something for everyone.
We’re proud to support our charity partner the NSPCC and offer regular fundraising events from bake-offs to London Marathon entries. Our teams enjoy quarterly socials, some more adventurous than others! One tradition we’ve held on to as we’ve grown is “Fruity Friday” - heaps of free fresh fruit for all, every Friday.
The best thing about working for First Utility is the partnership with Private Bupa Health Cover. It has helped with advice in what was needed when my health took a downturn
Paid time off for medical appointment, Holiday plus bank holidays, Overtime premium, shift swapping, Perkes website for retailers including cashback and discounts.
first perks is brilliant from booking holidays to primark vouchers your bound to find something you like, tea coffee and milk are provided, the offer to buy up to 5 extra days holiday a year. Time off as with all things is on a first come first serve but generally very flexible
The company offers a new easy to access on-site car park, so there is now a space for well over 500 cars. Alongside this they have also put a lot of time and effort into their new canteen and building following a relocation of the Warwick office, we now have a reasonably priced barista on site. They also offer FREE BUPA medical cover, which is a nice security blanket to have in case anything goes wrong. Although mat/pat pay would be great we do have other things such as Fruity Fridays, first perks (which has 1000's discount codes and cashback deals on), staff Broadband and Energy tariffs, a cycle to work and car share scheme and also an external training team to help you gain qualifications whilst working.
When working there, there was a reward scheme with shopping vouchers when securing new/existing tariffs with customers
Plenty of Overtime going, and flexible working is great. But lack of basic benefits such as decent pension, maternity/paternity pay, sick pay, share schemes, etc make it impossible to consider a long term future. Cycle to work scheme and First Perks (small discounts off shops) are very poor and seem cheap attempts to appear as though there are more/better incentives than there are. Staff tariffs are dearer than customer tariffs.
Straight forward benefits package but car allowance would have been nice
Flexible working is by far the best benefit at First Utility followed by First Perks.
The website to claim the benefits is not the most user-friendly.
Seems that all of the benefit enthusiasts on here work in the Warwick office and not in Coventry. There is no flexible working, in fact you can only work part time hours if you work in Customer Service. I and several others have been demoted due to parental or medical reasons. BUPA cover does not include existing health problems, therefore not at all helpful if you have a chronic health condition that you also will not get company sick pay for, so yet another NON benefit. The new benefit site for cashback and discounts in shops, is however good, if you know how to play the systems to get the most out of it. Company also seems to like giving out chocolate and cake for awards or celebrations, which is great if you can eat them. If you can't, you're forgotten about. Just one of many disadvantages for disabled people in this company.
List based on reports from current and former employees. It may not be complete.