Showing 1–6 of 6 comments
10% annual bonus and supposed health insurance with AXA which was not paid and a few co workers got some nasty suprises when £400+ medial bills arrived at their door claiming that they were not insured! Oops!
Was denied maternity , bank holidays , was made redundant
very unclear and not helpful
There is no benefits package for CS Agents. Only Team Leaders above get private insurance and yearly bonus. When you work as an agent you get just your salary.
The very worst thing is that they lie to staff about benefits, especially when they claim to offer a staff member a role promotion in exchange for additional work commitments. The next worse thing is the pay and benefits themselves, I was embarrased to tell people what Lycatel paid me, it was truly humiliating to work for these cheap dishonest people.
20 holidays plus bank holidays which i never understood because you never received those, you were payed double if you worked on bank holidays but if you have your day off on that day you have a "holiday" so technically you are better off working on the holiday.
List based on reports from current and former employees. It may not be complete.
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