Employees get corporate discounts as offered annually.
Benefits offered are bare minimum
they advertise one but there is nothing on it worth while. there is not bonus no rewards
There was not much of a benefits package. There was supposed to be discounts for cinema etc but was never given log in for this
Holidays but you have to beg. Don't be ill, you will be penalised no matter what your health problem.
Online perks, good if the employees are made aware of them. I did not know about them for atleast 3 years into my employment with the company. Cycle to work scheme, eye test voucher.
Personally I found the job quite easy, you sit and answer phone calls all day whilst applying basic common sense when dealing with customers. TP isn't the worst place to work for and I did like how easy it was to book holidays and on occasion themed days that were held. But for me it just wasn't my type of work, I don't like sitting around all day and prefer a more hands on type of job. A great job if your a student. The one thing I would say is if you are placed with E-On as I was, or Vodofone it is more or less complaints all day every day so you will need a thick skin.
No benefits package to speak of whatsoever, no healthcare or bonus package. Standard holidays as per government requirements, no paid sick leave. All other leaves apart from annual leave unpaid.
Best thing - being able to get discounts on high streets brands and companies throughout the world. Worst - not being able to include more travel operators to help employees get to and from their offices.
They are upsold up on the job advertisement, then disappointing when you find out, for example, this is what they advertise vs what you get; - "genuine opportunities to develop your career through our Management programmes" there was plenty of talk but no action - "2 for 1 cinema tickets" never heard of this - "Discounted gym membership" again never heard of this - "Subsidised social events" there were social events organised by staff, certainly no support from the company - I've also seen them advertise a "competitive pension" which is just legal minimum
List based on reports from current and former employees. It may not be complete.