What does an Assistant Applications Support Analyst do?
Applications support analysts oversee the installing, configuration, and implementation of computer applications. They evaluate an organization’s existing software and application setup and identify areas for potential improvement by making application changes. These analysts make recommendations as to the selection and customization of applications to best align with user needs and high-level goals related to budget and productivity. They provide ongoing assistance for application users, including troubleshooting problems and resolving issues.
Applications support analysts typically have a bachelor’s degree in a computer science field, or a technical degree/certification combined with equivalent professional experience. They often will have previously worked in tech support, as an applications specialist, or in another related role. These roles require expertise in installing, implementing, and troubleshooting software applications. These analysts must have excellent communication and customer support skills.
Applications Engineer Salaries
Average Base Pay
Assistant Applications Support Analyst Career Path
Learn how to become an Assistant Applications Support Analyst, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Assistant Applications Support Analyst Insights
“Some really good people work here and try to do their best to succeed but get pushed down.”
“Everyone really pulls together in order to achieve objectives and deliver amazing support to clients and customers.”
“I hear the benefits are great but I’m not yet eligible so can’t comment on that.”
“Staff refuse to teach you because they don’t want you to have a higher ticket count than them.”
“Most people however are really nice and easy to work with.”
“Flexible and decent pay.”
“I was able to easily do this internship and go to school at the same time.”
“Not much to learn and hike is not good”
Assistant Applications Support Analyst Interviews
Assistant Applications Support Analyst jobs
Frequently asked questions about the role and responsibilities of an assistant applications support analyst
- Applications Support Specialist
- Applications Consultant
- Program Manager
- Project Manager