Assistant managers provide direct assistance and reporting to managers. This role may require overseeing day-to-day operations within an organization, providing direct feedback to staff, managing payroll and personnel databases, interview and hiring new staff. Other duties will vary, depending on industry. Advancement into assistant manager positions may be based on successful years of experience within an organization or industry. Advancement beyond assistant manager to senior management positions may depend on successful years in previous management roles and attainment of any industry-specific licenses, certificates, or other forms of training.
Assistant managers should have a high school diploma or equivalent (such as a G.E.D.) at a minimum in some industries. An Associate's degree in business administration or a field related to the hiring industry may be preferred. Various certificates and licenses may also be necessary and can be obtained through outside coursework and licensure programs. Assistant managers should have notable skills in leadership and communication. This role also requires individuals with effective interpersonal skills.
- Oversee day-to-day operations and work of lower-level staff
- Ensure compliance to organizational standards, including safety standards and client or customer communications
- Monitor and provide feedback to managed staff to effect improvements in organizational goals
- Manage reports and personnel documents, including payroll
- Review and filter applications for potential new hires
- Assist in interviewing applicants and confer with senior-level management on hiring process
- Assist managers and other staff with procurement of necessary materials and equipment
- Create and deliver sales and financial reports on a predetermined schedule
- An Associate's degree in business administration or a field related to the hiring industry may be preferred
- A Bachelor's degree in a field related to the hiring industry may be preferred for some specialized careers
- 1-5 years of experience in the industry or in previous management positions
- Industry-specific licenses and certificates may be preferred
- Proven leadership skills with a history of effective management
- Self-motivated and detail-oriented, with notable experience handling multiple projects and tasks
- Strong interpersonal and communication skills, with a proven ability to positively interact with staff and clients
- Comfort using common computer operating systems and tools, including Microsoft Windows and Microsoft Office Suite programs
- Willingness to work extended hours and be on-call for other duties, as needed