What does an Office Administrator/Office Assistant do?
Office administrators perform various clerical tasks to help an organization's operations run efficiently. They may primarily provide administrative support to staff, organize files, arrange travel for executives, and perform bookkeeping and process payroll. They also oversee administrative functions and supervise other administrative staff members. They greet clients, answer phones, and reply to client inquiries and email.
Office administrators operate and maintain office equipment including copy and fax machines and computers, conduct research, and compile reports for supervisors and other employees. They scheduled meetings and events and organize the necessary materials for them. They also assist the human resources department with hiring and onboarding new employees. Office administrators maintain an inventory of office equipment and supplies and create and modify documents like invoices, contracts, reports, memos, and letters. Office administrators need a minimum associate's degree in business or business administration.
- Type various notes, letters, memos and reports, as needed.
- Perform general clerical duties such as answering the phone and filing.
- Provide training on all aspects of client office procedures.
- Plan, organize, develop agendas, and facilitate meetings.
- Manage work schedule efficiently, completing tasks and assignments on time.
- Provide accurate information and timely updates to clients.
- Assist with answering phones and general office administration functions.
- Manage and coordinate high value, cross-functional initiatives and projects.
- Interface well with, and develop a rapport and positive relationship with clients and colleagues.
- Accurately determine the nature of the request and refer callers to appropriate staff.
- Model appropriate behavior as exemplified in company vision and values.
- Answer telephones, route callers, take messages and provide routine information to callers.
- Establish and maintain files and records on an ongoing basis.
- Receive visitors and phone calls in a courteous manner.
- Work with leadership team to ensure follow-up on deliverables and escalates key issues that are stalled.
- Lead project intake and assesses change management resources required.
- Associate's or Bachelor's Degree in computer systems, business administration or information technology.
- Experience with spreadsheets and expense reporting.
- Will pay attention to detail and strive for continuous improvement.
- Demonstrated strong work ethic and positive attitude.
- Comfortable leading and solving a variety of problems.
- Experience with onboarding and computing.
- A professional and critical thinker with sound time management and prioritization skills.
- Experience with travel arrangements and answering phones.
Assistant Office Administrator Salaries
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Office Administrator/Office Assistant Career Path
Learn how to become an Office Administrator/Office Assistant, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Average Years of Experience
Office Administrator/Office Assistant Insights
“Really good career progression opportunities and always felt my thoughts and opinions were respected even though I was very junior”
“VSL is one of the best places to work because you will have wusch a great and friendly team.”
“there weren't many pros i can think of really only cheap tomatoes and close to home not much else”
“It is truly a great place to work with so many opporunities to learn and grow!”
“Our job is not an easy nor a simple one but the pay we get is really low.”
“High turnover was okay because training was handled by the experienced helpdesk at near this pay.”
“Everyone received a reasonable farewell package and was even provide 1 month outplacement service to work with a career coach.”
“One of the best places to work if you’re looking into property management and real estate.”
Office Administrator/Office Assistant Interviews
Frequently asked questions about the role and responsibilities of office administrators
The typical day of an office administrator includes coordinating office duties and operations. They're often in charge of ensuring that the staff maintains performance and follows compliance laws. Tasks may include bookkeeping, scheduling, training, or managing the inventory and reporting practices or regulations of the office.
Yes, administrators with good teamwork and organizational skills are always in demand, making this a good career to pursue. Businesses rely on the skills of the office administrator to coordinate the many departments and processes that make up the office.
Working as an office administrator may be overwhelming at times, especially if they have a lot of time-sensitive requests. One of the challenges of being an office administrator is that they're often responsible for providing assistance to multiple team members at one time, which can feel busy at times.