What does a Case Manager do?

Case managers work to facilitate patient care by assessing patient needs, evaluating treatment options, creating treatment plans, coordinating care, and gauging progress. Oftentimes case managers work with physicians, social workers, families, and human services providers. The overall goal for case managers is to improve clinical outcomes, increase patient satisfaction, and promote cost-effectiveness.

Case managers usually have a Bachelor's degree in nursing and are a registered nurse in the state of practice. In addition, many case managers have their Case Manager Certification, which is obtained by meeting a set of eligibility requirements and passing an exam. In order to be eligible to take the CMC exam, you must have some form of licensure (ie: RN, LCSW, LMSW, LPC, CRC, or CDMS) and have case management experience. The most effective case managers are strong delegators, comfortable working independently, and have refined problem-solving skills.

  • Coordinate and facilitate patient care through assessment, evaluation, planning, and implementation
  • Communicate patient needs to a variety of care team members and follow up accordingly
  • Manage discharge plans upon completion of treatment
  • Work collaboratively with patients, families, physicians, and nurses to ensure high quality care
  • Act as the patient's advocate as it relates to insurance coverage and financial assistance
  • Maintain the patient's comprehensive clinical record through detailed documentation
  • Coordinate with third party payors on a regular basis
  • Bachelor's degree in Nursing
  • Registered Nurse in state of practice
  • Certified Case Manager, preferred
  • 3-5 years of clinical experience, preferably in case management, or related experience
  • Ability to walk and stand 50-80% of the time
  • Proficient computer skills including experience with Microsoft Excel
  • Strong written and verbal communication skills
  • Excellent clinical assessment and analytical skills

Average Years of Experience

0 - 1
33%
2 - 4
49%
5 - 7
3%
8+
15%

Common Skill Sets

Excellent Communication
Critical Thinking
IN Spanish
Computer Literacy
Microsoft Office Suite
Time Management
Bilingual
WORKING Relationships

Case Manager Seniority Levels

L2
Case Manager
£26,674/yr
L3
L4
Case Manager IV
No Salary Reports
Social Worker
32% made the transition
Family Room Specialist
16% made the transition
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Case Manager Salaries

Average Base Pay

£26,674 /yr
Same as national average
Not including cash compensation
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£17K
Median: £27K
£41K
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Glassdoor Estimated Salary

Case Manager jobs

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