What does a Claims Handler do?

Claims processors work in the insurance industry and handle insurance claims. They review claims submissions, obtain and verify information, correspond with insurance agents and beneficiaries, and process claim payments. They communicate with insurance agents and beneficiaries and prepare claims forms and related documentation. They are responsible for reviewing claims submissions and verifying the information contained therein.

Claims processors record and maintain insurance policy and claim information in database systems and determine policy coverage while calculating claim amounts. Claims processors process any claim payments when applicable and must ensure they comply with federal, state, and company regulations and policies. Claims processors need at least two years of experience as a claims processor or similar and working knowledge of the insurance industry and relevant federal and state regulations.

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Work/Life Balance
3.2 ★
Salary Range--
Career Opportunity
3.0 ★
Avg. Experience2-4 years

Claims Handler Salaries

Average Base Pay

£20,567 /yr
Same as national average
Not including cash compensation
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Median: £21K
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Glassdoor Estimated Salary

Claims Handler Career Path

Learn how to become a Claims Handler, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

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Claims Handler Insights

Read what Claims Handler professionals have to say about their job experiences and view top companies for this career.
NFU MutualNFU Mutual
Motor Claims Handler
30 Mar 2021

“No career opportunities and if you do get on your put on secondment which they can revoke at any minute”

Direct Line GroupDirect Line Group
Motor Claims Handler
12 Oct 2021

“level job was becoming ridiculous and because of these problems I know many good handlers who also left.”

Collective HealthCollective Health
Member Claims Associate
30 Nov 2020

“If you don't give a weeks notice when trying to use your accrued PTO you receive disciplinary points.”

Claims Assistant
15 Apr 2021

“People are fun and good”

Sedgwick Claims Management ServicesSedgwick Claims Management Services
Claims Assistant
28 Jan 2021

“Some managers seem nice but when your stuck in a position because your boss doesn’t like you don’t get to experience anything else.”

American Freedom InsuranceAmerican Freedom Insurance
Claims Trainee
7 May 2019

“Great and friendly people to work for and to work with.”

Morgan Price &Co
Claims Processor
16 Sep 2020

“Team was great to work with and hours were good.”

30 Apr 2019

“Seems as though there isn't much thought to family/life as many people seem to work all day and night.”

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Claims Handler Interviews

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Claims Handler jobs