What does a Clerk do?

Clerks offer administrative support in all kinds of different organizations. Generally they provide assistance with filing, answering phones, processing payments, and offer general support to the administrative staff as needed. They may work for large companies, small offices, as part of hospital administration teams, and more. Skilled clerks are needed across all industries.

Clerks don't require education beyond a high school diploma, though many organizations may prefer to hire someone with a bachelor's degree. The most talented clerks tend to possess superior communication skills, a strong work ethic and a service-based attitude. They are always looking for ways to support their team. Solid computer skills and a basic understanding of bookkeeping best practices are huge assets to clerks.

  • File documents in the appropriate place so they are easy to find
  • Accurately enter data from paper files into computer systems
  • Answer and direct incoming telephone calls
  • Process incoming mail and ensure it reaches the appropriate person, prepare outgoing mail for sending
  • Deliver documents, memos, and files to internal departments and employees
  • Prepare invoices and process bill payments
  • Take minutes and notes during departmental meetings
  • Perform light housekeeping duties such as watering office plants, preparing coffee each morning and ensuring all communal spaces remain tidy
  • 1+ years of prior experience working in a professional office environment is preferred
  • Basic knowledge of Microsoft Office suite
  • Polite phone presence and strong customer service skills
  • Positive attitude and the ability to work as part of a team
  • Excellent attention to detail and accuracy with data entry
  • Strong work ethic and a self-starter who anticipates and completes tasks without being asked
  • Must have solid organizational skills
  • An understanding of how to use common office equipment such as printers, copiers and scanners is a plus
  • Superior communication skills are essential for success
EducationBachelor's Degree
Work/Life Balance
3.3 ★
Salary Range--
Career Opportunity
3.1 ★
Avg. Experience8+ years

Clerk Salaries

Average Base Pay

£24,104 /yr
Same as national average
Not including cash compensation
See More Insights
£15K
Median: £24K
£38K
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Glassdoor Estimated Salary

Clerk Career Path

Learn how to become a Clerk, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L2
Clerk
£24,104/yr
L3
Senior Clerk
£27,278/yr
L4
Lead Clerk
£25,370/yr
See Career Path

Clerk Insights

Read what Clerk professionals have to say about their job experiences and view top companies for this career.
Hy-VeeHy-Vee
Market Grille Clerk
18 May 2021

“Everything kinda is not fun and I didn't like the people I was working with”

Krispy KremeKrispy Kreme
Clerk
9 Dec 2020

“I was able to get to work with nice people and occasional free donuts were great”

Ross StoresRoss Stores
Purchase Order Clerk
11 Jan 2021

“I was a temp and parking was expensive but a parking pass wasn't worth it”

KrogerKroger
Utility Clerk
20 Jan 2021

“Bad for good workers because bad workers won't be talked to about their work.I”

Lloyd Central Compounding Pharmacy
Lab Clerk
25 Jul 2020

“Schedule was flexible and I could complete tasks early and get ahead on monthly cleaning.”

Eleventh Judicial Circuit of FloridaEleventh Judicial Circuit of Florida
Clerk
19 Feb 2021

“Court Staff is amazing to work with and you get to have some amazing experience.”

Herjavec GroupHerjavec Group
Multi Title
11 Oct 2019

“Great career growth horizontally and vertically; if you're willing to do what it takes.”

Hangtime
Shipping Clerk
30 Dec 2020

“Solid 40 hours a week unless there's a holiday and you don't get paid for it.”

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Clerk Interviews

Related Careers

Accountant
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13% skills overlap
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Administrative Assistant
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Office Manager
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Clerk jobs

Frequently asked questions about the role and responsibilities of a clerk

When working as a clerk, the most common skills you will need to perform your job and for career success are Excellent Customer Service, Effective Communication, Computer Literacy, Microsoft Office Software and Attention To Detail.

The most similar professions to clerk are:
  • Accountant
  • Executive Assistant
  • Administrative Assistant
  • Office Manager

The most common qualifications to become a clerk is a minimum of a Bachelor's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.