What does a Community Assistant do?

Community assistants perform a range of administrative support tasks and may also be responsible for general office duties. They frequently serve as the initial contact person a visitor may encounter when interacting with the business either onsite or by phone, and would handle intake duties such as collecting basic information or ensuring necessary paperwork is completed. They may serve as a receptionist and greet customers or visitors, answer phones, perform data entry, prepare correspondence and other communications, and coordinate schedules.

Community assistants have at least a high school diploma and some experience in an administrative support or customer service field. These roles require a high degree of patience, a passion for customer service, and good customer service skills. Proficiency with data entry tools and software programs is expected.

What responsibilities are common for Community Assistant jobs?
  • Ensure courier parcels have all the correct details for scheduled pick-ups.
  • Be the organization's face and meet with applicants and current employees to prepare them for the job.
  • Perform routine property inspections and ensure standards set forth in the governing documents are being observed.
  • Operate cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate.
  • Actively engage and direct customers when needed.
  • Inform customers of specials and promotions as requested by company or store management.
  • Properly record sales through the scanning system.
  • Keep work area clean, orderly, and free from safety hazards
  • Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
  • Identify and execute opportunities to connect members with each other.
  • Provide feedback on programming type (based on member makeup) and evaluate events based on attendance, satisfaction, and impact on the appropriate event team.
  • Distribute all necessary info to promote events including the creation and posting of weekly events poster and individual event posters.
What are the typical qualifications for Community Assistant jobs?
  • Bachelor's Degree in business, business administration, management or equivalent experience.
  • A leader, critical thinker, and excellent communicator.
  • Collaboration and time management skills alongside adaptability and continuous improvement.
  • Can conduct lectures and labs with confidence and assist students in need.
  • A natural problem solver with a demonstrated sound work ethic.
  • Demonstrated product knowledge.
  • Fluent in operating systems, computing, cost analysis, and ratios.
  • Comfortable compiling information for noticies and newsletters.
  • Prior experience as a consultant.
Education--
Work/Life Balance
3.6 ★
Salary Range--
Career Opportunity
3.3 ★
Avg. Experience8+ years

Community Assistant Salaries

Average Base Pay

£22,630 /yr
Same as national average
Not including cash compensation
See More Insights
£16K
Median: £23K
£32K
See More Insights
Glassdoor Estimated Salary

Community Assistant Career Path

Learn how to become a Community Assistant, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Average Years of Experience

0 - 1
18%
2 - 4
10%
5 - 7
0%
8+
72%
Not including years spent in education and/or training
See Career Path

Community Assistant Insights

Read what Community Assistant professionals have to say about their job experiences and view top companies for this career.
North Carolina State UniversityNorth Carolina State University
Community Assistant
16 Nov 2021

“The people you work with are amazing and you'll make some of your best friends working here.”

RegusRegus
Community Assistant
20 Apr 2021

“The pay wasnt great but i was only there a short time so this may improve if your there longer”

WeWorkWeWork
Community Associate
13 Jan 2021

“My coworkers are awesome and enjoyable to work with.”

TeslaTesla
Community Assistant
8 Jan 2020

“fun and energetic workspace.”

American Campus CommunitiesAmerican Campus Communities
Community Assistant
7 Oct 2020

“Flexible schedule around classes was really nice especially when it wasn't my only job”

University of MarylandUniversity of Maryland
Community Assistant
17 Nov 2021

“flexible hours and I can do my homework during”

JustCoJustCo
Community Associate
1 Oct 2021

“Good work and life balance”

George Mason UniversityGeorge Mason University
Community Assistant
20 Jan 2021

“Actual monetary compensation is a little low.”

See More

Community Assistant Interviews

Frequently asked questions about the role and responsibilities of a Community Assistant

The most similar professions to Community Assistant are:
  • Property Manager
  • Community Manager
  • Manager
  • Leasing Agent

Related Careers

Property Manager
£28,743
No skills overlap
Community Manager
£34,100
No skills overlap
Manager
£45,535
No skills overlap
Leasing Agent
£40,467
No skills overlap

Community Assistant jobs