What does a Community Manager do?

Community managers help build, grow and manage online communities for companies or brands. They use analytics tools and monitor social media outlets, online forums, or blogs. A community manager looks to identify what is being said about the company or the brand they are working for, and they engage with customers or fans using outlets including social media or live events to help increase awareness and brand loyalty.

Community managers set and implement social media or communication campaigns to align with a company's marketing strategies; they are responsible for providing engaging text, image, and video content for a company's social media accounts and for responding to comments and customer queries in a polite, efficient and timely manner. Community managers also organize and participate in special events that build the brand's community and boost its awareness. Community managers are also current with digital technology trends. Community managers need a bachelor’s degree in related fields, including communications or marketing, with an emphasis on social media management, sales, and marketing.

null null

Average Years of Experience

0 - 1
18%
2 - 4
68%
5 - 7
3%
8+
11%

Common Skill Sets

Public Speaking
Team Work
Writing
Written Communication
CPR First Aid
Raising
Editing
Excellent Organizational

Community Manager Seniority Levels

L2
Community Manager
£34,090/yr
Property Manager
34% made the transition
Manager
12% made the transition
See Career Path

Community Manager Salaries

Average Base Pay

£34,090 /yr
Same as national average
Not including cash compensation
See More Insights
£21K
Median: £34K
£55K
See More Insights
Glassdoor Estimated Salary

Community Manager jobs

Community Manager Interviews