Working as a Customer Relations Manager
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Customer Relations Manager Reviews
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The IKEA way. Our story 17-year-old Ingvar Kamprad founded IKEA in 1943, selling household goods like pens, wallets, and picture frames. Småland, the province where Ingvar grew up, was a stony and rugged landscape. Smålanders are said to be thrifty and innovative, with a “no-nonsense” approach to everyday problem solving. Surely, this heritage transpires in the IKEA way of doing things and partly explains our success. Today, around one million people are working with us, directly and indirectly, to bring our vision to life and create a better everyday life for the many people. And this is just the beginning.
Capita is a consulting, transformation and digital services business. We’re driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We’re committed to being a responsible business in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler.
Better for you, us and the wider world. At Vodafone, we're restless and passionate about creating a better future. A more connected, more inclusive, and a more sustainable world. We believe technology is only as powerful as the people using it, to create a better tomorrow. Join us today and be inspired to make an impact you can see and feel. #TogetherWeCan
At Booking.com, we’re not just a platform for booking accommodation – we’re the technology that makes travel easier. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. We make it easier for everyone to experience the world. Get to know us better at careers.booking.com
Better connectivity, every day, for every customer. We're here to give people what they want from a network. It means understanding each customer and their needs and setting the bar on coverage, reliability and customer care. And providing amazing experiences that make people feel good. Since 2003, we've created the biggest 3G network in the UK from scratch. We launched 5G in August 2019 and have the UK’s leading 5G spectrum holdings with more than the rest of the industry combined. We’re the official shirt sponsor of Chelsea FC men’s and women’s teams. We’ve developed internet services that our customers love and there's plenty more to come. We're committed to improving connectivity for everyone in the UK. Whether it's building the best network, improving access for everyone, delivering firsts or simply offering best value. Most importantly, it’s about delivering real benefits to our customers.
We are one of the country’s largest employers, with around 66,000 people working across the UK. Our purpose is to collect the money that pays for the UK’s public services and give financial support to people who need it. We are responsible for calculating and collecting taxes and duties paid by more than 50 million people and more than 5 million businesses. The tax we collect is vital. It funds schools and hospitals, builds roads and infrastructure and supports communities and the economy – so we need everyone to pay the tax that is legally due, no matter who they are. In addition, we pay and administer Child Benefit, Tax-Free Childcare, statutory pay and tax credits. We protect our citizens, for example, through enforcing the National Minimum Wage and Living Wage and we help keep our borders safe and ensure that trade flows smoothly in and out of the country.
Policy Expert launched in 2011 with a vision to change the insurance market and put people first. We’ve quickly grown from strength to strength to become one of the top 15-home insurers in the UK. And we celebrate being the most successful entrant into the home insurance market for the past 20-years. Today, we insure 1 million home and car insurance customers across the UK. We know our success comes from our talented workforce, and as a business, we pride ourselves on going that extra mile for our people. We are based across three different locations within the UK; London, Milton Keynes and Motherwell. Each has its areas of specialities, but all share the same culture and philosophy when it comes to our people. Collaborative, passionate, and hard-working individuals on a mission to provide our customers with an exceptional experience. We have customer contact centres in both Milton Keynes and Motherwell. With just over 300 staff between the two sites, our offices are full of dedicated teams working continuously to help our customers – and provide them with a first-class service. Our headquarters in London is home to our specialist support teams, which include: analytics, pricing, marketing, finance, and our tech and development function. We take great pride in building and developing all of our tech solutions in-house, giving us the ability to make real-time changes driven by customer needs. Due to our continued success and growth, we are always on the lookout for talented people who are imaginative thinkers and problem solvers to join our team. We have a lot to be proud of; we’ve been the UK’s number one rated home insurance provider on Review Centre since 2013 and Insurance Choice Award winners for car insurance four years in a row, 2017-2020.
Fusion Lifestyle is a highly experienced sports and leisure management organisation. We work in partnership with local authorities, schools and colleges, and other public sector organisations, to provide recreational sport, health and fitness activities to local communities. With over 3500 employees we are one of the largest leisure employers in the UK and place a real focus on employee satisfaction. Fusion Lifestyle is a registered charity, which means that all of our incoming resources are used to improve and develop our facilities and activities. We believe that everyone in the community deserves top quality services. In the last year our facilities and services delivered: • 20 million visits • 5 million visits by under 16’s • 3 million swimming lessons • 6 million+ visits by concessionary target groups • 55% of visits by women We hold our three Core Values very close to our heart and we look for team members who will live and breathe these. • We put the customer first. We are a customer-centric organisation, our aim is to deliver a great customer experience. • We will make it happen. We have a 'can do' attitude, our employees take ownership for innovation and consistently providing great service. • We only accept the best. Fusion employees are the key to our success. We recruit employees who will be intent in providing the best service and quality experience for our customers. We offer a secure and stable environment with opportunities that suit aspirations. Whether it’s a part time job whilst studying, a role to enjoy for years to come or an opportunity to progress up through the organisation, the options are here. With a wealth of opportunities throughout our incredible range of centres - you could find yourself in a sports centre, an Olympic-sized swimming centre, a health and fitness club, a golf course, a football centre, an outdoor sports centre, and many more. We are growing as a business and we want the best people to grow with us.
As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000 people around the globe – working from home or from one of our CX hubs – we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.