Working as a Customer Service
What's it like to work as a Customer Service? Read testimonies from real people who work as a Customer Service—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Service.
Customer Service Ratings
275K Customer Service reviews for 59K companies
51K Customer Service Jobs
Customer Service Reviews
“All the things are perfect in their own way and I'm happy to work here”
“I'm very happy with my position and am grateful I obtained an opportunity during these uncertain and difficult times.”
“I enjoy the flexible working schedule and I'm excited to continue growing with them.”
“Everyone was really friendly and happy to help”
“Good nice happy tanks gygbitg and good thanks”
“Inclusive place of work and enjoyable”
“Good and happy place to work”
“everyone is genuinely lovely and happy to help”
Top Companies for Customer Service
As a leading multinational retailer, with more than 360,000 colleagues, we aim to serve customers every day with affordable, healthy and sustainable food – to help them enjoy a better quality of life and an easier way of living. Founded in 1919 by Jack Cohen using the £30 he received on leaving the Royal Flying Corp, we’ve come a long way from his small market stall in East London. Today over 400,000 colleagues work across our stores, offices, distribution and customer engagement centres in the UK, Europe and Asia. Share our passion for the people, products and places that make us great, and we can offer opportunities to get on with the right support to develop your skills. If you’re looking for work-life balance, a collaborative culture and flexible ways of working, explore our world at www.tesco-careers.com
Sainsbury’s commitment to helping customers live well for less has been at the heart of what we do since 1869. Today that means making our customers’ lives better and easier every day by offering great quality and service at fair prices – across food, clothing, homeware and financial services – whenever and wherever they want it. As our customers’ lives change, so will our business. Sainsbury's acquired Home Retail Group, the owner of Argos and Habitat, on 2 September 2016, creating one of the UK’s leading food and non-food retailers - a multi-product, multi-channel business with fast delivery networks.
As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000 people around the globe – working from home or from one of our CX hubs – we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.
Passion. Integrity. Excellence. We are Teleperformance, the worldwide leader in outsourced omnichannel customer experience management. For almost four decades, we have been helping our clients across 80 countries serving 175 markets strengthen their relationships with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, and other specialized services. Aon, Great Place to Work, the Everest Group and many others have recognized our expertise in different fields. As a people company, we want to be the bridge that connects you to great opportunities. Allow us to take your career to new places. With your passion and our mission, we can do great things together. Ready to take that first step? We want to hear from you.
We're the UK's largest financial services group, with millions of customers and a history stretching back more than 300 years. Our purpose is to help Britain prosper as the nation recovers from the pandemic. As we look to build the bank of the future, our digital transformation is playing a key role in helping us deliver new products and services to individuals and businesses. While our adoption of new technology and changes to the way we work have helped make us the largest digital bank in the UK, with over 17 million online customers. The scale of our business—which includes iconic brands such as Lloyds Bank, Bank of Scotland, Halifax and Scottish Widows—means we can offer colleagues a wide range of opportunities to grow, learn and develop. Our people also benefit from being part of a supportive environment, one which is inclusive and driven by our values. We pride ourselves on having an open culture where diversity is celebrated. We’ve still more to do to ensure our organisation reflects the people and communities we serve, but our commitment to diversity and inclusion has already been recognised in numerous ways: * We’ve made The Times Top 50 Employers for Women list for 10 years in a row. * In 2020, we were named the Outstanding Employer at the Ethnicity Awards for a second time. * 2020 also saw us named a Top 10 Employer for Working Families for the sixth year running. * We’ve also achieved the Business Disability Forum’s Gold Standard Benchmark as a leading employer of people with disabilities. * We’ve been recognised in the OUTstanding Top 100 LGBT+ Allies leaders business lists. Flexible working is at the heart of our strategy. We’re re-imagining where, when and how our people work, with new approaches designed to meet the ever-changing needs of customers and colleagues. These include increasing our use of remote-working tools and technology, as well as placing less reliance on a 9-to-5 mindset. So, discover more about Lloyds Banking Group, how we work, and our career opportunities here.
You may know our name well but perhaps less about the variety and scale of what we do. HSBC is one of the world’s leading international banks and we’ve been helping people to thrive for more than 150 years. Today we serve over 39 million customers around the world, from individuals to start-ups and multinational organisations. There’s an incredible range of possibilities on offer here. You could build a career in Retail Banking and Wealth Management, Global Private Banking, Commercial Banking, or Global Banking and Markets – our investment bank. There are also essential operational and support roles like internal audit, legal, marketing, human resources and technology. Whether you’re looking to make your first step in a branch or call centre, or you’re an experienced professional or technology specialist taking your next career step, we want to hear from you.
At Booking.com, we’re not just a platform for booking accommodation – we’re the technology that makes travel easier. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. We make it easier for everyone to experience the world. Get to know us better at careers.booking.com
Our customers are at the heart of our business and our culture. No decision is ever made, big or small, without considering how it affects our customers. We’re focused on doing our best for them every day. Where we spot an opportunity to serve them better, we take action. We’ve made the bank smaller, simpler and smarter, focussing on our key markets in the UK and Ireland. We’re easier to do business with, and are pioneering ways to make our services accessible to more customers. All of this is driven by our determination to be number one for customer service in our chosen markets, and to make a difference every day. We’re cultivating a bright, sustainable future by earning our customers’ trust and serving them well. And continuing to build a forward thinking and inclusive workforce is crucial to our success. Everything we do is led by four core values: • Serving customers • Working together • Doing the right thing • Thinking long term
Capita is a consulting, transformation and digital services business. We’re driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We’re committed to being a responsible business in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler.