Working as a Customer Service

What's it like to work as a Customer Service? Read testimonies from real people who work as a Customer Service—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Service.

Customer Service Ratings

275K Customer Service reviews for 59K companies

Work/Life Balance
3.4 ★
Compensation & Benefits
3.3 ★
Career Opportunity
3.3 ★
Number of Jobs on Glassdoor

51K Customer Service Jobs

Customer Service Reviews

What do Customer Service professionals have to say about their job? Read through 275K Customer Service reviews for 59K companies.
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TeleperformanceTeleperformance
CSA - Customer Service Associate
7 Aug 2021

“All the things are perfect in their own way and I'm happy to work here”

Merge ITMerge IT
Customer Service Representative
21 Aug 2020

“I'm very happy with my position and am grateful I obtained an opportunity during these uncertain and difficult times.”

RepairClinic.comRepairClinic.com
Customer Service
4 Mar 2020

“I enjoy the flexible working schedule and I'm excited to continue growing with them.”

BurberryBurberry
Customer Consultant
7 Apr 2021

“Everyone was really friendly and happy to help”

ABX AirABX Air
Asus Customer Support
3 Sept 2020

“Good nice happy tanks gygbitg and good thanks”

Monzo BankMonzo Bank
Customer Operations
1 Oct 2021

“Inclusive place of work and enjoyable”

AmazonAmazon
Customer Service
28 Feb 2022

“Good and happy place to work”

XeroXero
Customer Experience Specialist
26 May 2022

“everyone is genuinely lovely and happy to help”

Top Companies for Customer Service

Tesco
Tesco
3.8 ★
4K Jobs
19K Reviews
20K Salaries

As a leading multinational retailer, with more than 360,000 colleagues, we aim to serve customers every day with affordable, healthy and sustainable food – to help them enjoy a better quality of life and an easier way of living. Founded in 1919 by Jack Cohen using the £30 he received on leaving the Royal Flying Corp, we’ve come a long way from his small market stall in East London. Today over 400,000 colleagues work across our stores, offices, distribution and customer engagement centres in the UK, Europe and Asia. Share our passion for the people, products and places that make us great, and we can offer opportunities to get on with the right support to develop your skills. If you’re looking for work-life balance, a collaborative culture and flexible ways of working, explore our world at www.tesco-careers.com

Highly rated company
Lloyds Banking Group
Lloyds Banking Group
3.9 ★
296 Jobs
5K Reviews
7K Salaries

We're the UK's largest financial services group, with millions of customers and a history stretching back more than 300 years. Our purpose is to help Britain prosper as the nation recovers from the pandemic. As we look to build the bank of the future, our digital transformation is playing a key role in helping us deliver new products and services to individuals and businesses. While our adoption of new technology and changes to the way we work have helped make us the largest digital bank in the UK, with over 17 million online customers. The scale of our business—which includes iconic brands such as Lloyds Bank, Bank of Scotland, Halifax and Scottish Widows—means we can offer colleagues a wide range of opportunities to grow, learn and develop. Our people also benefit from being part of a supportive environment, one which is inclusive and driven by our values. We pride ourselves on having an open culture where diversity is celebrated. We’ve still more to do to ensure our organisation reflects the people and communities we serve, but our commitment to diversity and inclusion has already been recognised in numerous ways: * We’ve made The Times Top 50 Employers for Women list for 10 years in a row. * In 2020, we were named the Outstanding Employer at the Ethnicity Awards for a second time. * 2020 also saw us named a Top 10 Employer for Working Families for the sixth year running. * We’ve also achieved the Business Disability Forum’s Gold Standard Benchmark as a leading employer of people with disabilities. * We’ve been recognised in the OUTstanding Top 100 LGBT+ Allies leaders business lists. Flexible working is at the heart of our strategy. We’re re-imagining where, when and how our people work, with new approaches designed to meet the ever-changing needs of customers and colleagues. These include increasing our use of remote-working tools and technology, as well as placing less reliance on a 9-to-5 mindset. So, discover more about Lloyds Banking Group, how we work, and our career opportunities here.

Highly rated for culture & values

Customer Service jobs

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