Working as a Customer Service Manager

What's it like to work as a Customer Service Manager? Read testimonies from real people who work as a Customer Service Manager—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Service Manager.

Customer Service Manager Ratings

6K Customer Service Manager reviews for 4K companies

Work/Life Balance
3.4 ★
Compensation & Benefits
3.5 ★
Career Opportunity
3.5 ★
Number of Jobs on Glassdoor

8K Customer Service Manager Jobs

Customer Service Manager Reviews

What do Customer Service Manager professionals have to say about their job? Read through 6K Customer Service Manager reviews for 4K companies
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BM stores
Customer Service Manager
16 Jun 2021

“Happy place to work and enjoy my daily job working as a team to offer great service to our customers”

Cub FoodsCub Foods
Customer Service Manager
27 Aug 2019

“Happy work life balance”

Gallagher Group (New Zealand)Gallagher Group (New Zealand)
Customer Service Manager (CSM)
16 Mar 2021

“Met cool people, fun happy hours”

Top Companies for Customer Service Manager

Tesco
Tesco
3.8 ★
5K Jobs
15K Reviews
20K Salaries

As a leading multinational retailer, with more than 360,000 colleagues, we aim to serve customers every day with affordable, healthy and sustainable food – to help them enjoy a better quality of life and an easier way of living. Founded in 1919 by Jack Cohen using the £30 he received on leaving the Royal Flying Corp, we’ve come a long way from his small market stall in East London. Today over 400,000 colleagues work across our stores, offices, distribution and customer engagement centres in the UK, Europe and Asia. Share our passion for the people, products and places that make us great, and we can offer opportunities to get on with the right support to develop your skills. If you’re looking for work-life balance, a collaborative culture and flexible ways of working, explore our world at www.tesco-careers.com

Highly rated company
Lloyds Banking Group
Lloyds Banking Group
3.9 ★
221 Jobs
4K Reviews
7K Salaries

We're the UK's largest financial services group, with millions of customers and a history stretching back more than 300 years. Our purpose is to help Britain prosper as the nation recovers from the pandemic. As we look to build the bank of the future, our digital transformation is playing a key role in helping us deliver new products and services to individuals and businesses. While our adoption of new technology and changes to the way we work have helped make us the largest digital bank in the UK, with over 17 million online customers. The scale of our business—which includes iconic brands such as Lloyds Bank, Bank of Scotland, Halifax and Scottish Widows—means we can offer colleagues a wide range of opportunities to grow, learn and develop. Our people also benefit from being part of a supportive environment, one which is inclusive and driven by our values. We pride ourselves on having an open culture where diversity is celebrated. We’ve still more to do to ensure our organisation reflects the people and communities we serve, but our commitment to diversity and inclusion has already been recognised in numerous ways: * We’ve made The Times Top 50 Employers for Women list for 10 years in a row. * In 2020, we were named the Outstanding Employer at the Ethnicity Awards for a second time. * 2020 also saw us named a Top 10 Employer for Working Families for the sixth year running. * We’ve also achieved the Business Disability Forum’s Gold Standard Benchmark as a leading employer of people with disabilities. * We’ve been recognised in the OUTstanding Top 100 LGBT+ Allies leaders business lists. Flexible working is at the heart of our strategy. We’re re-imagining where, when and how our people work, with new approaches designed to meet the ever-changing needs of customers and colleagues. These include increasing our use of remote-working tools and technology, as well as placing less reliance on a 9-to-5 mindset. So, discover more about Lloyds Banking Group, how we work, and our career opportunities here.

Highly rated for culture & values

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