Working as a Customer Services Officer

What's it like to work as a Customer Services Officer? Read testimonies from real people who work as a Customer Services Officer—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Services Officer.

Customer Services Officer Ratings

9K Customer Services Officer reviews for 5K companies

Work/Life Balance
3.4 ★
Compensation & Benefits
3.4 ★
Career Opportunity
3.3 ★
Number of Jobs on Glassdoor

7K Customer Services Officer Jobs

Customer Services Officer Reviews

What do Customer Services Officer professionals have to say about their job? Read through 9K Customer Services Officer reviews for 5K companies
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Client Service Representative
4 Sep 2019

“Anyone who has an impeccable work ethic and has a passion to work with groups and enjoy team building”

Client Service Representative
29 Sep 2021

“Happy place to work”

Top Companies for Customer Services Officer

NatWest Group
NatWest Group
3.9 ★
659 Jobs
7K Reviews
8K Salaries

Our customers are at the heart of our business and our culture. No decision is ever made, big or small, without considering how it affects our customers. We’re focused on doing our best for them every day. Where we spot an opportunity to serve them better, we take action. We’ve made the bank smaller, simpler and smarter, focussing on our key markets in the UK and Ireland. We’re easier to do business with, and are pioneering ways to make our services accessible to more customers. All of this is driven by our determination to be number one for customer service in our chosen markets, and to make a difference every day. We’re cultivating a bright, sustainable future by earning our customers’ trust and serving them well. And continuing to build a forward thinking and inclusive workforce is crucial to our success. Everything we do is led by four core values: • Serving customers • Working together • Doing the right thing • Thinking long term

Highly rated for culture & values
Lloyds Banking Group
Lloyds Banking Group
3.9 ★
217 Jobs
4K Reviews
7K Salaries

We're the UK's largest financial services group, with millions of customers and a history stretching back more than 300 years. Our purpose is to help Britain prosper as the nation recovers from the pandemic. As we look to build the bank of the future, our digital transformation is playing a key role in helping us deliver new products and services to individuals and businesses. While our adoption of new technology and changes to the way we work have helped make us the largest digital bank in the UK, with over 17 million online customers. The scale of our business—which includes iconic brands such as Lloyds Bank, Bank of Scotland, Halifax and Scottish Widows—means we can offer colleagues a wide range of opportunities to grow, learn and develop. Our people also benefit from being part of a supportive environment, one which is inclusive and driven by our values. We pride ourselves on having an open culture where diversity is celebrated. We’ve still more to do to ensure our organisation reflects the people and communities we serve, but our commitment to diversity and inclusion has already been recognised in numerous ways: * We’ve made The Times Top 50 Employers for Women list for 10 years in a row. * In 2020, we were named the Outstanding Employer at the Ethnicity Awards for a second time. * 2020 also saw us named a Top 10 Employer for Working Families for the sixth year running. * We’ve also achieved the Business Disability Forum’s Gold Standard Benchmark as a leading employer of people with disabilities. * We’ve been recognised in the OUTstanding Top 100 LGBT+ Allies leaders business lists. Flexible working is at the heart of our strategy. We’re re-imagining where, when and how our people work, with new approaches designed to meet the ever-changing needs of customers and colleagues. These include increasing our use of remote-working tools and technology, as well as placing less reliance on a 9-to-5 mindset. So, discover more about Lloyds Banking Group, how we work, and our career opportunities here.

Highly rated for culture & values

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