Working as a Customer Success Manager

What's it like to work as a Customer Success Manager? Read testimonies from real people who work as a Customer Success Manager—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Success Manager.

Customer Success Manager Ratings

16K Customer Success Manager reviews for 7K companies

Work/Life Balance
4.0 ★
Compensation & Benefits
3.9 ★
Career Opportunity
3.9 ★
Number of Jobs on Glassdoor

7K Customer Success Manager Jobs

Customer Success Manager Reviews

What do Customer Success Manager professionals have to say about their job? Read through 16K Customer Success Manager reviews for 7K companies
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Smartice Global
Customer Success Manager
30 Oct 2019

“Happy place to work”

InvocaInvoca
Customer Success Manager
24 Aug 2021

“Managers happy to help guide you down career path.”

Hive LearningHive Learning
Customer Success Manager
25 Jun 2021

“Everyone is happy to help each other out.”

DealHubDealHub
Customer Success Manager
9 Sep 2021

“No happy hours.”

ReorgReorg
Customer Success
14 Jul 2021

“We also have company/team happy hours and events.”

SprinklrSprinklr
Senior Customer Success Manager
27 Jan 2021

“No recognition regardless of the number of happy customers you have”

A Marketing Resource
Customer Retention Representative
5 Nov 2021

“Can't make everyone happy no matter how hard you try”

SidecarSidecar
Customer Strategy
31 Aug 2020

“You can't make everyone happy”

Top Companies for Customer Success Manager

Salesforce
Salesforce
4.4 ★
19K Jobs
11K Reviews
21K Salaries

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, one of the World’s Most Innovative Companies according to Forbes, and one of Fortune’s 100 Best Companies to Work For seven years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

Highly rated for compensation & benefits

Customer Success Manager jobs

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