What does a Delivery Manager do?
Delivery managers are responsible for leading a team that assists clients with the setup and installation of technology tools and products. They work with stakeholders and end users to plan and configure systems, to develop solutions that will achieve needed objectives. They oversee the deployment of programs or systems, coordinating all of the parties involved to ensure a smooth process with minimal disruption. They may develop or supervise training programs to educate users, and also lead support and troubleshooting efforts.
Delivery managers generally have at least a bachelor’s degree in a business or computer science field, although comparable professional experience may be considered. These roles require strong project management abilities, and excellent written and verbal communication skills. Must have extensive hands-on experience with a range of technology tools and systems.
- Ensure on time and accurate shipping of all orders.
- Ensure team(s) maintain focus on quality and continuous delivery.
- Safely operate all the necessary equipment in work area.
- Maintain reports, records, and documentation to reflect department activities.
- Perform activities of workers in group as a backup only.
- Expected to offer depth and growth of responsibilities.
- Own the process and outcomes for resolving client issues.
- Coordinate and lead annual review meetings (onsite as needed).
- Maintain contact with client at an executive level, focusing on the strategic nature of the relationship.
- Review shipping notices, invoices, and other documents to manage priorities.
- Assist in the monitoring and scheduling of daily activities of employees.
- Verify and keep records of incoming and outgoing shipments.
- Demonstrate appropriate judgment when utilizing internal business resources to solve client needs.
- Ensure that the unit adheres to safety policies and procedures.
- Follow quality service standards and comply with procedures, rules and regulations.
- Responsible for sorting, scanning and loading product on to trucks to prepare for shipping.
- Track and escalate impediments, and manage risks and dependencies.
- Conduct regular inventory reconciliation to ensure supplies meet production goals.
- Associate's or Bachelor's Degree in engineering, business or computer science, or equivalent experience.
- Demonstrated leadership and problem solving skills.
- Prior consulting experience.
- Strict attention to detail and collaboration capabilities.
- Demonstrated time management and prioritization skills with an eye for continuous improvement.
- Confidently makes decisions .
- Has an eye for closure and renewal needs and methodologies.
Delivery Manager Salaries near United Kingdom
Average Base Pay
Delivery Manager Career Path
Learn how to become a Delivery Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Years of Experience Distribution
Delivery Manager Insights
“4. Good salary and hike based on performance and skill set rather than on years of experience.”
“There is numerous opportunities for progression within Telefonica Tech and promotion internally especially here in Belfast.”
“I have a great team and manager and feel challenged every day with my responsibilities.”
“These opportunities have helped me accelerate my career growth and allow me to achieve my ambitions.”
“Opportunity to work with and learn from some of the best people in the IT community.”
“I enjoyed my time at this company where I was given a lot of opportunities to innovate and excel in my career”
“9 hours a day so work life balance is not bad if you are local.”
“It is one of the great place to work with when it comes Healthcare Staffing.”
Delivery Manager Interviews
Frequently asked questions about the role and responsibilities of delivery managers
Delivery managers spend their workday overseeing their team and ensuring effective and efficient delivery and installation of technology products. Their most common daily tasks include leading meetings, overseeing projects to ensure they're completed on time and within budget, and resolving any problems that arise.
People with great technical, communication and problem-solving skills will probably enjoy a career in delivery management. The pay is high and every day will be different, so the job won't feel repetitive. This career field provides frequent opportunities to be creative and innovative.
Yes, delivery managers earn an average base pay of £66,017 per year in the UK. Even the lowest paid delivery managers earn approximately £50,733 per year, and the top make almost £86,973 annually.
Like most jobs, there are some challenges to working as a delivery manager. If problems during delivery arise, this can be expensive for the organisation, so delivery managers must resolve any problems or issues as quickly as possible in the most cost-effective manner.
Get anonymous career insights from your peers
Would you accept a lower salary ($650/month) if: - The new company offers better career opportunities - The role is a better fit to your skills (analyst vs project manager) - $650 is a lot for me, but it is still only 7% less, so both salaries are good enough for a good life in the city I am - The new team seems to be a better fit to your personality Salary is not the only factor when thinking about what to do with one's life. But I did grow up poor and earning less seems like a sacrilege.