What does a Delivery Manager do?

Delivery managers are responsible for leading a team that assists clients with the setup and installation of technology tools and products. They work with stakeholders and end users to plan and configure systems, to develop solutions that will achieve needed objectives. They oversee the deployment of programs or systems, coordinating all of the parties involved to ensure a smooth process with minimal disruption. They may develop or supervise training programs to educate users, and also lead support and troubleshooting efforts.

Delivery managers generally have at least a bachelor’s degree in a business or computer science field, although comparable professional experience may be considered. These roles require strong project management abilities, and excellent written and verbal communication skills. Must have extensive hands-on experience with a range of technology tools and systems.

What responsibilities are common for Delivery Manager jobs?
  • Ensure on time and accurate shipping of all orders.
  • Ensure team(s) maintain focus on quality and continuous delivery.
  • Safely operate all the necessary equipment in work area.
  • Maintain reports, records, and documentation to reflect department activities.
  • Perform activities of workers in group as a backup only.
  • Expected to offer depth and growth of responsibilities.
  • Own the process and outcomes for resolving client issues.
  • Coordinate and lead annual review meetings (onsite as needed).
  • Maintain contact with client at an executive level, focusing on the strategic nature of the relationship.
  • Review shipping notices, invoices, and other documents to manage priorities.
  • Assist in the monitoring and scheduling of daily activities of employees.
  • Verify and keep records of incoming and outgoing shipments.
  • Demonstrate appropriate judgment when utilizing internal business resources to solve client needs.
  • Ensure that the unit adheres to safety policies and procedures.
  • Follow quality service standards and comply with procedures, rules and regulations.
  • Responsible for sorting, scanning and loading product on to trucks to prepare for shipping.
  • Track and escalate impediments, and manage risks and dependencies.
  • Conduct regular inventory reconciliation to ensure supplies meet production goals.
What are the typical qualifications for Delivery Manager jobs?
  • Associate's or Bachelor's Degree in engineering, business or computer science, or equivalent experience.
  • Demonstrated leadership and problem solving skills.
  • Prior consulting experience.
  • Strict attention to detail and collaboration capabilities.
  • Demonstrated time management and prioritization skills with an eye for continuous improvement.
  • Confidently makes decisions .
  • Has an eye for closure and renewal needs and methodologies.
EducationBachelor's Degree
Work/Life Balance
3.7 ★
Salary Range--
Career Opportunity
3.8 ★
Avg. Experience5-7 years

Delivery Manager Salaries near United Kingdom

Average Base Pay

£66,017 /yr
Not including cash compensation
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Glassdoor Estimated Salary

Delivery Manager Career Path

Learn how to become a Delivery Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Delivery Manager
Delivery Manager II
Delivery Manager

Years of Experience Distribution

0 - 1
2 - 4
5 - 7
Not including years spent in education and/or training

Delivery Manager Insights

Read what Delivery Manager professionals have to say about their job experiences and view top companies for this career.
MindBowser Info SolutionsMindBowser Info Solutions
Delivery Head
18 Dec 2021

“4. Good salary and hike based on performance and skill set rather than on years of experience.”

Telefonica TechTelefonica Tech
Project Delivery Manager
19 Jun 2023

“There is numerous opportunities for progression within Telefonica Tech and promotion internally especially here in Belfast.”

Service Delivery Manager
1 Mar 2022

“I have a great team and manager and feel challenged every day with my responsibilities.”

Version 1Version 1
Delivery Manager
17 Jun 2022

“These opportunities have helped me accelerate my career growth and allow me to achieve my ambitions.”

Fusion PracticesFusion Practices
Service Delivery Manager
14 Feb 2023

“Opportunity to work with and learn from some of the best people in the IT community.”

eSSENTIAL AccessibilityeSSENTIAL Accessibility
Vice President - Delivery
6 Sept 2021

“I enjoyed my time at this company where I was given a lot of opportunities to innovate and excel in my career”

Republic of Tea
Shipping Manager
7 Mar 2023

“9 hours a day so work life balance is not bad if you are local.”

Cynet HealthCynet Health
Sr Delivery Manager
11 Oct 2023

“It is one of the great place to work with when it comes Healthcare Staffing.”

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Delivery Manager Interviews

Frequently asked questions about the role and responsibilities of delivery managers

Delivery managers spend their workday overseeing their team and ensuring effective and efficient delivery and installation of technology products. Their most common daily tasks include leading meetings, overseeing projects to ensure they're completed on time and within budget, and resolving any problems that arise.

People with great technical, communication and problem-solving skills will probably enjoy a career in delivery management. The pay is high and every day will be different, so the job won't feel repetitive. This career field provides frequent opportunities to be creative and innovative.

Yes, delivery managers earn an average base pay of £66,017 per year in the UK. Even the lowest paid delivery managers earn approximately £50,733 per year, and the top make almost £86,973 annually.

Like most jobs, there are some challenges to working as a delivery manager. If problems during delivery arise, this can be expensive for the organisation, so delivery managers must resolve any problems or issues as quickly as possible in the most cost-effective manner.

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Delivery Manager jobs