What does a Field Service Engineer do?

Field service engineers design, install, or repair equipment related to different sectors of the technology world. They perform repair installation duties at a client's home or in a place of business. They can work in public and private sector settings and at electric manufacturing companies. Sometimes they are required to train customers on how to use certain types of hardware.

Field service engineers interact with clients to solve their issues. They install new hardware and software or systems and keep track of existing problems; they check on these existing problems and, at times, team up with other professionals. They are responsible for keeping track of newly- purchased equipment. Field service engineers work directly with people, have extensive knowledge of computer software and hardware, and possess excellent people and mechanical skills. Field service engineers need a minimum bachelor's degree in a scientific computer or engineering subject.

What responsibilities are common for Field Service Engineer jobs?
  • Provide intermediate level of engineer support and service work.
  • Troubleshoot or provide support to customers and onsite crews.
  • Install, modify, clean, and repair computer hardware and software.
  • Conduct site inspections to ensure construction compliance with plans and specifications.
  • Maintain accurate service logs and enter them in the database.
  • Perform on-site service, repair and/or installation of company product(s).
What are the typical qualifications for Field Service Engineer jobs?
  • Bachelor's Degree in computer science.
  • Hands-on experience with PLC systems.
  • Able to carry or pull up to 40 lbs. of test equipment.
  • Budget planning expertise.
  • Exhibit strong leadership, time management, and problem solving skills.
EducationBachelor's Degree
Work/Life Balance
3.1 ★
Salary Range--
Career Opportunity
3.4 ★
Avg. Experience2-4 years

Field Service Engineer Salaries near United Kingdom

Average Base Pay

£37,051 /yr
Not including cash compensation
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Glassdoor Estimated Salary

Field Service Engineer Career Path

Learn how to become a Field Service Engineer, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Field Service Engineer
Senior Field Service Engineer
Field Service Engineer

Years of Experience Distribution

0 - 1
2 - 4
5 - 7
Not including years spent in education and/or training

Field Service Engineer Insights

Read what Field Service Engineer professionals have to say about their job experiences and view top companies for this career.
DHL ExpressDHL Express
Field Service Supervisor
5 Jan 2023

“work life balance is not great and depending on where you work it can be better or worse”

Field Service Engineer
29 Mar 2023

“Good for people who wants to work in semiconductor industry and having personal time at the same time.”

Schneider ElectricSchneider Electric
Field Services Engineer
12 Jun 2022

“Good company to start your career and a company to come back to after several experiences outside.”

TA InstrumentsTA Instruments
Field Service Engineer
24 Dec 2022

“Everybody was successful and the new changes are destroying our standing with our customers while providing no benefit to anybody.”

Field Engineer
5 Aug 2021

“I have been working here during 6 years and it has been such a great opportunity for my career.”

Transit WirelessTransit Wireless
Field Engineer
19 Jun 2022

“I had amazing co workers most of which quit or were let go but they were smart and made good friends to work with.”

Synergy IT SolutionsSynergy IT Solutions
Field Service Engineer
17 Sept 2021

“Holiday bonus is based on the company's profit and is out of your control.”

Dempsey Business SystemsDempsey Business Systems
Managed Services Engineer
4 Aug 2021

“The only way I even got a raise was someone had to leave and I got their job.”

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Field Service Engineer Interviews

Frequently asked questions about the role and responsibilities of a Field Service Engineer

When working as a Field Service Engineer, the most common skills you will need to perform your job and for career success are Operating Systems, Written Communication, Microsoft Office Suite, Windows and PLC.

The most similar professions to Field Service Engineer are:
  • Field Services Specialist
  • Field Service Technician
  • Project Engineer
  • Program Manager

The most common qualifications to become a Field Service Engineer is a minimum of a Bachelor's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.

Related Careers

Field Services Specialist
50% skills overlap
Field Service Technician
13% skills overlap
Project Engineer
25% skills overlap
Program Manager
13% skills overlap

Field Service Engineer jobs