What does a Floor Staff do?
Service clerks perform a broad range of customer service duties that often involve face-to-face interactions with customers and the general public. They are employed in many industries, including retail, insurance, municipal services, and recreation. They assist customers with finding products, provide information about products and services, and help with locating or ordering items that may be out of stock. They also complete purchases and transactions using a cash register or sales terminal. They can help customers enroll in warranty programs or obtain other supplemental services.
Service clerks typically have a high school diploma, and commonly have a background in retail sales, customer service, or administrative support. They must be highly organized and have strong customer relations skills. Experience operating a cash register and managing sales transactions is helpful.
Floor Staff Salaries
Average Base Pay
Floor Staff Career Path
Learn how to become a Floor Staff, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.