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What does a General Manager do?

A General Manager leads a geographically dispersed team in an assigned Region. The Region includes 5-7 stores under your purview need to be overseen with a customer centric leadership style. You are responsible for hiring, training and mentoring the Store Managers and developing a succession plan for each store. Your main responsibility is to have a strategic plan that address store profitability through customer loyalty and staff retention.

The ideal candidate has a bachelor's degree in business administration or related field, with 3-5 years of management experience in a retail environment and 5-8 years of experience in a department store or retail establishment. Previous P&L and multi site management experience are essential. You need have a valid driver's license with a clean driving record for the past 24 months and pass a background check before an offer can be made.

  • Expected to achieve quarterly benchmarks on P&L
  • Prepare a strategic plan for your assigned Region
  • Responsible for hiring, mentoring & training Store Managers
  • Develop Succession plan for each Store in your assigned Region
  • Overall security plan for each Store in your assigned Region
  • Oversee safety & training plan for each Store in your assigned Region
  • Ensure all stores in your assigned Region are following labor & wage laws
  • Offer training & development opportunities
  • 3-5 years of management experience in a retail environment
  • 5-8 years of experience in a department store or retail establishment
  • Ability to pass a background check
  • A valid Driver's license with clean driving record for 24 months
  • Must have P&L experience
  • Experience working in a union environment, preferred
  • Must have multi-site management
  • Experience in strategic planning
  • Have reliable transportation to visit each store

Average Years of Experience

0 - 1
12%
2 - 4
52%
5 - 7
9%
8+
27%

Common Skill Sets

Microsoft Office Suite
MS Office
Outlook
POS Systems
Operational Excellence
Leadership
Adherence
Bilingual

General Manager Seniority Levels

L2
General Manager
$89,240/yr
L3
L4
Manager
16% made the transition
Regional Manager
11% made the transition
See Career Path

General Manager Salaries

Average Base Pay

£40,000 /yr
Same as national average
Not including cash compensation
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£28K
Median: £40K
£73K
See More Insights
Glassdoor Estimated Salary

General Manager jobs