What does an IT Technician do?

As an IT Technician you will diagnose repair and maintain hardware and software components. You will install and configure computer hardware and provide IT support for the organization. You will routinely interact with various departments and levels and listen to their technical needs and implement IT solutions to resolve.

An ideal candidate will have an associate's degree in computer science or engineering with A+ and Linux+ certification. You must have experience troubleshooting systems and be skilled in database programming and software installation. You will be proficient with MAC and OS and be familiar with a range of software and hardware. You must have a willingness to travel to client sites to complete daily work.

What responsibilities are common for IT Technician jobs?
  • Install and configure hardware and software components
  • Repair or replace damaged hardware
  • Upgrade systems to enable compatible software
  • Install and upgrade antivirus software
  • Travel to client sites
  • Perform tests on new hardware and software
  • Define software, hardware and network requirements
  • Troubleshoot hardware and software issues
What are the typical qualifications for IT Technician jobs?
  • Bachelor's degree in computer science or engineering or related field, preferred
  • A+ and Linux+ Certification, required
  • 0-2 years of experience in a similar role
  • Experience troubleshooting systems
  • Skilled in database programming and software installation
  • Proficient with MAC and OS
  • Excellent written and oral communication skills
  • Familiar with a range of software and hardware
  • Willing to travel to client sites
Education--
Work/Life Balance
3.6 ★
Salary Range--
Career Opportunity
3.2 ★
Avg. Experience8+ years

IT Technician Salaries

Average Base Pay

£24,221 /yr
Same as national average
Not including cash compensation
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£17K
Median: £24K
£35K
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Glassdoor Estimated Salary

IT Technician Career Path

Learn how to become an IT Technician, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Average Years of Experience

0 - 1
6%
2 - 4
11%
5 - 7
1%
8+
82%
Not including years spent in education and/or training
See Career Path

IT Technician Insights

Read what IT Technician professionals have to say about their job experiences and view top companies for this career.
CorovanCorovan
IT Technician
27 Sept 2020

“Good and interesting people to work with; always made the day better than what it was”

MB2 DentalMB2 Dental
IT Technician
14 Dec 2020

“No reviews or reevaluation and no any bonuses as they mentioned when you do good job.”

Compugen (Canada)Compugen (Canada)
IT Technician
13 Jun 2021

“Very knowledgeable and experienced staff to work with and grow in your career”

University of Western OntarioUniversity of Western Ontario
IT Technician
27 Feb 2021

“good work life balance and polite”

ReliaSourceReliaSource
IT Technician
26 Jul 2021

“I wish a got more hours and and on the job training to make me better”

Alpha Scan
IT Technician II
11 Apr 2022

“During my employment here there was a good range of clients with differing technology stacks that kept the technical side of the job interesting.”

cyberCSIcyberCSI
IT Tech
16 Nov 2021

“I work with a good team of people and enjoy (mostly) my day to day functions.”

Curtiss-WrightCurtiss-Wright
IT Technician
9 Jul 2020

“When you try to advance your career you’re told numerous lines such as “It would set you up for failure.””

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IT Technician Interviews

Frequently asked questions about the role and responsibilities of an IT Technician

The most similar professions to IT Technician are:
  • It Consultant
  • Information Technology Specialist
  • Information Technology Manager
  • It

Related Careers

It Consultant
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IT Technician jobs