What does a Junior Applications Support Analyst do?

Applications support analysts oversee the installing, configuration, and implementation of computer applications. They evaluate an organization’s existing software and application setup and identify areas for potential improvement by making application changes. These analysts make recommendations as to the selection and customization of applications to best align with user needs and high-level goals related to budget and productivity. They provide ongoing assistance for application users, including troubleshooting problems and resolving issues.

Applications support analysts typically have a bachelor’s degree in a computer science field, or a technical degree/certification combined with equivalent professional experience. They often will have previously worked in tech support, as an applications specialist, or in another related role. These roles require expertise in installing, implementing, and troubleshooting software applications. These analysts must have excellent communication and customer support skills.

EducationBachelor's Degree
Work/Life Balance
3.6 ★
Salary Range--
Career Opportunity
3.5 ★
Avg. Experience2-4 years

Junior Applications Support Analyst Salaries

Average Base Pay

£25,755 /yr
Same as national average
Not including cash compensation
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Not enough salaries reported to show distribution
£15K
Median: £26K
£44K
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Glassdoor Estimated Salary

Junior Applications Support Analyst Career Path

Learn how to become a Junior Applications Support Analyst, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L1
Applications Support Analyst Junior
£25,755/yr
L2
See Career Path

Junior Applications Support Analyst Insights

Read what Junior Applications Support Analyst professionals have to say about their job experiences and view top companies for this career.
Evolent HealthEvolent Health
Configuration Analyst
6 May 2020

“Some really good people work here and try to do their best to succeed but get pushed down.”

SchoolGridSchoolGrid
Support Assistant
3 Nov 2021

“Everyone really pulls together in order to achieve objectives and deliver amazing support to clients and customers.”

City of TorontoCity of Toronto
Support Assistant
7 Aug 2019

“I hear the benefits are great but I’m not yet eligible so can’t comment on that.”

ClassLinkClassLink
Applications Support Analyst
4 Feb 2021

“Staff refuse to teach you because they don’t want you to have a higher ticket count than them.”

Journal TechnologiesJournal Technologies
Configuration Analyst
7 Nov 2021

“Most people however are really nice and easy to work with.”

Insight GlobalInsight Global
Configuration Analyst
11 Oct 2021

“Flexible and decent pay.”

SiemensSiemens
IT Applications Support
19 Aug 2021

“I was able to easily do this internship and go to school at the same time.”

BNY MellonBNY Mellon
Senior Applications Support Analyst
9 Sep 2021

“Not much to learn and hike is not good”

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Junior Applications Support Analyst Interviews

Related Careers

Applications Support Specialist
£38,027
No skills overlap
Applications Consultant
£39,481
No skills overlap
Program Manager
£60,696
No skills overlap
Project Manager
£46,201
No skills overlap

Junior Applications Support Analyst jobs

Frequently asked questions about the role and responsibilities of a junior applications support analyst

The most similar professions to junior applications support analyst are:
  • Applications Support Specialist
  • Applications Consultant
  • Program Manager
  • Project Manager

The most common qualifications to become a junior applications support analyst is a minimum of a Bachelor's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.