What does a Lead Front Desk Agent do?
A front desk agent is responsible for checking hotel guests in and out of their rooms. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls. They also have to store any luggage as needed by guests. Some of the jobs titles that a front desk agent could grow into are hotel manager and general manager.
A front desk agent does not need any experience but should have a high school degree or GED equivalent. One of the most important skills that a front desk agent will have is attention to detail. Another skill is organization as the front desk agent will have to keep track of guests and their requests.
Lead Front Desk Agent Salaries
Average Base Pay
Lead Front Desk Agent Career Path
Learn how to become a Lead Front Desk Agent, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Lead Front Desk Agent Insights
“Terrible pay but if you're a college student with little to no bills it's perfect.”
“Working at the front desk is not strenuous and I enjoy my time helping people in their studios.”
“work and home balance is nice but i would like to work more than 40 hours.”
“Great benefits in terms of films and as a part time/student job worked really well for me.”
“This was my first job right out of high school and it was a great working experience.”
“workers and expectations from owners and management to preform duties outside of your job description and pay.”
“Management choice wasn’t the best and some of the guests were rude for no reason.”
“Really good staff pay customers discount a a a a a a a a a a a a a”
Lead Front Desk Agent Interviews
Lead Front Desk Agent jobs
Frequently asked questions about the role and responsibilities of a lead front desk agent
- Front Desk Manager
- Administrative Assistant
- Executive Assistant