What does a Supervisor/Manager do?
Managers oversee groups or segments on the job, including a team, a department store, or a district. Managers work to ensure that their assigned jurisdiction is a well-staffed and efficient one, and that it adheres to the organization's quality and service regulations as well as its standards. As problem solvers, they oversee the operation and function of their assigned department or jurisdiction and pitch in when needed.
Managers strive to increase the organization's market share and its revenue. They work to establish the organization's goals and ensure the business is running smoothly and thriving, and they help create, develop and deploy strategies for best practices and hire and train employees accordingly. They strive to motivate employees and teams to put their best foot forward and continue to set empowering tones and morale boosters when needed. Managers also conduct employee performance reviews and suggest any room for improvement as well as relevant training or workshops that address deficits or issues, and resolve disputes or conflicts between employees or clients. Depending upon the organization, a manager will need a bachelor’s degree, associate’s degree, or some post-secondary education. Some jobs require an MBA or a master’s degree in another field.