Working as a Premier Banker

You may know our name well but perhaps less about the variety and scale of what we do. HSBC is one of the world’s leading international banks and we’ve been helping people to thrive for more than 150 years. Today we serve over 39 million customers around the world, from individuals to start-ups and multinational organisations. There’s an incredible range of possibilities on offer here. You could build a career in Retail Banking and Wealth Management, Global Private Banking, Commercial Banking, or Global Banking and Markets – our investment bank. There are also essential operational and support roles like internal audit, legal, marketing, human resources and technology. Whether you’re looking to make your first step in a branch or call centre, or you’re an experienced professional or technology specialist taking your next career step, we want to hear from you.

Our customers are at the heart of our business and our culture. No decision is ever made, big or small, without considering how it affects our customers. We’re focused on doing our best for them every day. Where we spot an opportunity to serve them better, we take action. We’ve made the bank smaller, simpler and smarter, focussing on our key markets in the UK and Ireland. We’re easier to do business with, and are pioneering ways to make our services accessible to more customers. All of this is driven by our determination to be number one for customer service in our chosen markets, and to make a difference every day. We’re cultivating a bright, sustainable future by earning our customers’ trust and serving them well. And continuing to build a forward thinking and inclusive workforce is crucial to our success. Everything we do is led by four core values: • Serving customers • Working together • Doing the right thing • Thinking long term

One of the retail banking arms of The Royal Bank of Scotland (RBS), National Westminster Bank (NatWest) provides banking and financial services to individual and small business clients in the UK. The bank offers deposits, mortgages, credit cards, and personal loans through a network of 1,500 bank branches. It also offers phone and Internet banking as well as a network of cash machines and mobile banking units. Subsidiary Ulster Bank has some 240 branches across the island of Ireland. Other offerings include life insurance, pensions, private banking services, carbon offsets and other more prosaic business services, as well as investment and retirement management.