What does a Receptionist do?
Receptionists are responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. This oftentimes includes performing ad hoc administrative duties as needed. Receptionists are employed across almost every industry.
Receptionists generally have a high school diploma or equivalent. Most training for receptionist positions take place on-the-job. Receptionists oftentimes advance into administrative assistant roles. The best receptionists are friendly, extremely organized, and comfortable multi-tasking.
Average Base Pay
“Day to day at my site I am happy and know I do a great job.”
“I liked the work and I liked the patience and my boss was cool so I guess no issues”
“Pay wasn’t super great but it was a good job while going to school.”
“workers and doctor is nice and understanding; allows me to learn and make mistakes.”
“based organization and I love that they post a scripture of the day to reflect on.”
“My coworkers and some of the nicer customers were the best parts of the job.”
“Training is paid and involved enough that you really get an idea of the expectations of the job.”
“At the time I was there was no insurance and I didn’t get an actual maternity leave.”
Frequently asked questions about the role and responsibilities of a receptionist
When working as a receptionist, the most common skills you will need to perform your job and for career success are Excellent Customer Service, Confidence, Microsoft Office Software, Windows and Faxing.
- Front Desk Agent
- Front Desk Manager
- Executive Assistant
The most common qualifications to become a receptionist is a minimum of a GED / High School Degree and an average of 0 - 1 of experience not including years spent in education and/or training.