What does a Resident Manager do?

Resident managers are assistants or general managers who reside at a hotel or rental property and oversee its maintenance and budget, train employees, and assist and address issues that arrive at the site. They help new tenants while moving in, resolve tenant disputes, enforce relevant building rules, and collect rents to deliver to management. Resident managers are often on call for emergencies and need experience with building maintenance, utilities, and landscaping.

Resident managers show vacant units to prospective residents and ensure new residents understand the terms when signing a lease agreement. They resolve tenant disputes, including noise complaints and relevant concerns to all parties’ satisfaction and perform light maintenance and landscaping. They connect with vendors and repair subcontractors including a plumber or electrician when necessary. Resident managers need a high-school diploma or GED certificate and experience with building maintenance and management.

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Average Years of Experience

0 - 1
40%
2 - 4
16%
5 - 7
4%
8+
40%

Common Skill Sets

CPR First Aid
Advanced Degree
CHCS
Written Communication
Leadership
Frameworks
Professionalism
American Sign Language

Resident Manager Seniority Levels

Service Coordinator
5% made the transition
Marketing Coordinator
39% made the transition
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Resident Manager Salaries

Average Base Pay

£27,409 /yr
Same as national average
Not including cash compensation
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£20K
Median: £27K
£38K
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Glassdoor Estimated Salary

Resident Manager jobs