What does a Retail Representative do?

Retail representatives perform customer service and sales duties at retail store locations. They are sometimes also known as retail store associates. They assist customers, answering their questions, helping them locate items, and providing product information. They also explain details about current store promotions and sales. They complete sales and other transactions using a cash register terminal. They manage inventory, assemble displays, and stock shelves. They assist customers with returns or other issues related to previous purchases. They are also responsible for maintaining a safe and clean store environment.

Retail representatives typically have a high school diploma, and commonly have a background in retail sales or customer service. They must have excellent communication and customer service skills. Experience operating a cash register or sales terminal is helpful.

EducationBachelor's Degree
Work/Life Balance
3.4 ★
Salary Range--
Career Opportunity
3.3 ★
Avg. Experience2-4 years

Retail Representative Salaries

Average Base Pay

£25,125 /yr
Same as national average
Not including cash compensation
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Not enough salaries reported to show distribution
£16K
Median: £25K
£38K
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Glassdoor Estimated Salary

Retail Representative Career Path

Learn how to become a Retail Representative, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L2
Retail Representative
£25,125/yr
L3
L4
Leader of Retail
£35,471/yr
See Career Path

Retail Representative Insights

Read what Retail Representative professionals have to say about their job experiences and view top companies for this career.
AllsecAllsec
Good Organisation
23 Jun 2020

“We will get a good career growth for both fresher and experienced person in this environment for sure.”

PM-InternationalPM-International
Sales Staff
12 Feb 2020

“The place is good to me and it allows me to grow and advance in my career.”

Hendrick HealthHendrick Health
Retail Coordinator
1 Oct 2019

“We have a wonderful mission statement and I find that it rings to true to what we actually do on a day to day basis.”

PrimarkPrimark
Retail
27 May 2020

“Good pay and good peopel”

Bowling GreenBowling Green
Good
16 Apr 2021

“Good place to work and friendly”

LadbrokesLadbrokes
Retail Betting Assistant
5 Jul 2021

“Good and good pay overall”

DecathlonDecathlon
Retail
3 Jul 2020

“I am already working from past 2 years in sports management coordinator and i love sports”

Matalan RetailMatalan Retail
Retail Customer Champion
3 Apr 2021

“fair pay and good for part time.”

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Retail Representative Interviews

Related Careers

Team Member
£18,773
25% skills overlap
Cashier
£18,818
Office Manager
£31,448
Executive Assistant
£37,883

Retail Representative jobs

Frequently asked questions about the role and responsibilities of a retail representative

When working as a retail representative, the most common skills you will need to perform your job and for career success are Excellent Customer Service, Interpersonal and Communication, Spanish Speaking, Strong WORK Ethic and Outlook.

The most similar professions to retail representative are:
  • Team Member
  • Cashier
  • Office Manager
  • Executive Assistant

The most common qualifications to become a retail representative is a minimum of a Bachelor's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.