What does a Senior Team Member do?

Team members help customers find the desired goods or services they seek. They answer questions, make purchase recommendations, and explain the benefits of particular goods or services. Once they have assisted the customer in selecting what they want, they will add up a total purchase and complete the transaction. Team members greet customers and make them feel welcome by establishing a friendly and supportive shopping environment. They communicate with customers to find out what they want or need and make recommendations, locating relevant merchandise.

Team members call other stores or place special orders if their desired item or merchandise is out of stock. They explain merchandise’s function and purpose in an informative and persuasive manner to capture customers’ curiosity and increase their interest in buying the items. When applicable they will demonstrate operation or use of items and explain their position in everyday life. They stay informed about promotions, sales and company policies about exchanges, payments and returns. They inform customers of these policies when it is helpful or necessary. Team members need a high school diploma or equivalency.

EducationBachelor's Degree
Work/Life Balance
3.4 ★
Salary Range--
Career Opportunity
3.2 ★
Avg. Experience8+ years

Senior Team Member Salaries

Average Base Pay

£18,657 /yr
Same as national average
Not including cash compensation
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£13K
Median: £19K
£27K
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Glassdoor Estimated Salary

Senior Team Member Career Path

Learn how to become a Senior Team Member, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L3
Senior Team Member
£18,657/yr
L4
See Career Path

Senior Team Member Insights

Read what Senior Team Member professionals have to say about their job experiences and view top companies for this career.
wagamamawagamama
FOH Team Member
19 Apr 2021

“the food is good and you get a shift meal including an app + drink which was really great”

McDonald'sMcDonald's
Part Time Crew Member
23 Jan 2020

“I really enjoyed going to work because it was a very fun and friendly atmosphere.”

TaskUsTaskUs
Team Member
17 Dec 2021

“for me none because all are really awesome and easy to work with each and everyone”

Heavy HammerHeavy Hammer
Team Member
11 May 2021

“Very little work and if you are one of the favorites you'll be paid well for doing nothing”

Arby'sArby's
Team Member
10 Jun 2021

“Increased pay and I was able to go on many trips because they let me off”

McDonald'sMcDonald's
Crew Member
27 Aug 2020

“really good team work everyone gets there jobs done within the elected time slot well managed and cleaned”

Grill'dGrill'd
Team Member
30 Jul 2020

“Forced Certificate training that fails to properly train you for any real work and is just a way to under”

3 Pepper Burrito Co.3 Pepper Burrito Co.
Crew Member
24 Apr 2021

“Some of the people became my best friends and I have a lot of good memories from working here”

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Senior Team Member Interviews

Related Careers

Cashier
£18,818
General Manager
£44,732
13% skills overlap
_
£44,851
Store Manager
£28,395
No skills overlap

Senior Team Member jobs

Frequently asked questions about the role and responsibilities of a senior team member

When working as a senior team member, the most common skills you will need to perform your job and for career success are Planning AND Organizing, CPR Certified, PHR, Adaptability and Pipeline.

The most similar professions to senior team member are:
  • Cashier
  • General Manager
  • _
  • Store Manager

The most common qualifications to become a senior team member is a minimum of a Bachelor's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.