What does a Services Consultant I do?
Services consultants have direct contact with a company’s leads, customers, or users to provide support and customer service. They have interactions throughout all phases of the customer lifecycle from initial lead through the post-sale period and beyond. They provide education and information about products and services, including supplemental warranties and service plans. They answer questions and can assist with coordinating resolutions for any issues or challenges the customer may be experiencing. In addition to driving sales revenue, the objectives of this ongoing outreach are building brand awareness, fostering positive customer engagement, and developing long-term customer relationships.
Services consultants typically have a high school diploma, and commonly have a background in sales, administrative support, or customer service. They must have strong customer relations skills. Sales experience is helpful.
Services Consultant I Salaries
Average Base Pay
Services Consultant I Career Path
Learn how to become a Services Consultant I, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Services Consultant I Insights
“I have been with PRO a few years now and it's a great place to advance your career.”
“Decent pay at the time at 7.50 which was above minimum wage for someone <21”
“There is no leniency when it comes to adherence so it is difficult to keep a work life balance working here at Progressive.”
“Always busy and and less opportunity to grow your career.”
“We get to decorate at Halloween and Christmas and have competitions on the best decorated team.”
“If you like your weekends and bank holidays free this isn’t a role for you.”
“Nice people work was repetitive”
“Good work and life balance”
Services Consultant I Interviews
Services Consultant I jobs
Frequently asked questions about the role and responsibilities of a services consultant i
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