What does a Services Consultant I do?

Services consultants have direct contact with a company’s leads, customers, or users to provide support and customer service. They have interactions throughout all phases of the customer lifecycle from initial lead through the post-sale period and beyond. They provide education and information about products and services, including supplemental warranties and service plans. They answer questions and can assist with coordinating resolutions for any issues or challenges the customer may be experiencing. In addition to driving sales revenue, the objectives of this ongoing outreach are building brand awareness, fostering positive customer engagement, and developing long-term customer relationships.

Services consultants typically have a high school diploma, and commonly have a background in sales, administrative support, or customer service. They must have strong customer relations skills. Sales experience is helpful.

Education--
Work/Life Balance
3.5 ★
Salary Range--
Career Opportunity
3.3 ★
Avg. Experience8+ years

Services Consultant I Salaries

Average Base Pay

£24,485 /yr
Same as national average
Not including cash compensation
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Not enough salaries reported to show distribution
£14K
Median: £24K
£44K
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Glassdoor Estimated Salary

Services Consultant I Career Path

Learn how to become a Services Consultant I, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

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Services Consultant I Insights

Read what Services Consultant I professionals have to say about their job experiences and view top companies for this career.
PRO UnlimitedPRO Unlimited
Senior Client Services Consultant
8 Nov 2019

“I have been with PRO a few years now and it's a great place to advance your career.”

Miss SelfridgeMiss Selfridge
Sales Adviser
10 Dec 2020

“Decent pay at the time at 7.50 which was above minimum wage for someone <21”

Progressive InsuranceProgressive Insurance
Customer Service Consultant
30 Jul 2020

“There is no leniency when it comes to adherence so it is difficult to keep a work life balance working here at Progressive.”

Rogers CommunicationsRogers Communications
Customer Service Consultant
18 Feb 2021

“Always busy and and less opportunity to grow your career.”

AllClear Insurance ServicesAllClear Insurance Services
Sales Adviser
14 Nov 2019

“We get to decorate at Halloween and Christmas and have competitions on the best decorated team.”

Nationwide Building SocietyNationwide Building Society
Senior Customer Service Consultant
8 May 2021

“If you like your weekends and bank holidays free this isn’t a role for you.”

DebenhamsDebenhams
Sales Adviser
22 Sep 2020

“Nice people work was repetitive”

BurberryBurberry
Customer Service Consultant
5 Jul 2021

“Good work and life balance”

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Services Consultant I Interviews

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Services Consultant I jobs

Frequently asked questions about the role and responsibilities of a services consultant i

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