What does a Team Leader do?

Team managers oversee the activities and productivity of employees on their team. They keep operations flowing by ensuring employees carry out instructions and perform at their best levels. They encourage positive behavior by letting individuals know where they excel by offering precise and constructive criticism on addressing actions that raise concerns or need improvement. As group leaders, they reiterate the principle that the group’s success is key and devote time to help team members excel by boosting productivity and morale through setting goals, contests, encouragement, and demonstrations of their appreciation.

Team managers often speak or act on behalf of their group at company meetings. They look for ways to improve overall by brainstorming new ideas that streamline processes or adjust scheduling to yield better coverage. Team manager strategies often save the company time and money and need a bachelor's degree in management, communications, or related fields.