What does a Team Member do?

Team members help customers find the desired goods or services they seek. They answer questions, make purchase recommendations, and explain the benefits of particular goods or services. Once they have assisted the customer in selecting what they want, they will add up a total purchase and complete the transaction. Team members greet customers and make them feel welcome by establishing a friendly and supportive shopping environment. They communicate with customers to find out what they want or need and make recommendations, locating relevant merchandise.

Team members call other stores or place special orders if their desired item or merchandise is out of stock. They explain merchandise’s function and purpose in an informative and persuasive manner to capture customers’ curiosity and increase their interest in buying the items. When applicable they will demonstrate operation or use of items and explain their position in everyday life. They stay informed about promotions, sales and company policies about exchanges, payments and returns. They inform customers of these policies when it is helpful or necessary. Team members need a high school diploma or equivalency.

EducationBachelor's Degree
Work/Life Balance
3.4 ★
Salary Range--
Career Opportunity
3.2 ★
Avg. Experience8+ years

Team Member Salaries

Average Base Pay

£18,773 /yr
Same as national average
Not including cash compensation
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Median: £19K
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Glassdoor Estimated Salary

Team Member Career Path

Learn how to become a Team Member, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Team Member
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Team Member Insights

Read what Team Member professionals have to say about their job experiences and view top companies for this career.
Chipotle Crew Member
26 Jun 2019

“In my store everyone was very nice and genuinely made it a blast to work there every day.”

Team Mate
27 May 2021

“It's nice working in taskus because every people inside taskus are great and amazing.”

Part Time Crew Member
23 Jan 2020

“I really enjoyed going to work because it was a very fun and friendly atmosphere.”

Team Member
10 Jun 2021

“Increased pay and I was able to go on many trips because they let me off”

Crew Member
27 Aug 2020

“really good team work everyone gets there jobs done within the elected time slot well managed and cleaned”

Team Member
30 Jul 2020

“Forced Certificate training that fails to properly train you for any real work and is just a way to under”

General Merchandise Team Member
1 Jun 2021

“and you could make a good life balance schedule as well and its pretty flexible.”

Solutions RecruitmentSolutions Recruitment
Hospitality Team Member
14 Jun 2020

“Not really any cons except some venues have no parking and can be difficult to get to.”

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Team Member Interviews

Related Careers

General Manager
No skills overlap
Store Manager
13% skills overlap

Team Member jobs