What does a Technical Support Specialist V do?
A Technical Support Specialist is hired by a company to oversee and maintain their computer hardware and software systems. Their skills are an asset to the company, as they aid in resolving technical issues concerning customer's accounts or company software infrastructure. A Technical Support Specialist will also support computer software integration by diagnosing and troubleshooting common problems. Employees holding this job title generally begin in IT or IT Assistant roles.
A high school diploma is required with bachelor's degree in Computer Science or closely related degree being strongly preferred. Many companies also require certification in industry-specific networks or operating systems. Individuals with a strong customer service background and a positive outlook on problem-solving tend to excel in the position of a Technical Support Specialist.
Technical Support Specialist V Salaries
Average Base Pay
Technical Support Specialist V Career Path
Learn how to become a Technical Support Specialist V, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Technical Support Specialist V Insights
“I don't feel stuck in a dead end job and the progression scheme is transparent and easily understandable.”
“I was a mechanical engineering intern and learned a TON and pay was great!!”
“My recruiter Jordan was absolutely amazing and I loved the job that was found for me.”
“Adaptation to digital tools and new procedures is very slow and there is no career path.”
“The company is highly technically advanced and they use some of the best and latest tools and technologies.”
“Working with TaxDome is an amazing experience and I am planning to work full time soon.”
“I strongly believe Prometheus is a great company to start developing a professional career and I would definitely recommend it.”
“Everyone I deal with has a great attitude and are very professional to work with.”
Technical Support Specialist V Interviews
Technical Support Specialist V jobs
Frequently asked questions about the role and responsibilities of a technical support specialist v
- Technical Support Engineer
- Helpdesk Technician
- Technical Support Manager
- Support Engineer