Compare Asurion vs Liveops BETA

Pros

- Excellent product set that hits the market sweet spot for multichannel cloud contact centres - Superb team of people - all pulling together in one direction, and supporting each other. Love being... part of what we're building here. - Not bounded by my job title - I can see what needs to be done so roll my sleeves up and do it. Great to have that autonomy, and trust. - New leadership team (new CEO) adding fresh impetus and momentum, marked by balance of focus on and respect for both customers and employees. Dramatic improvement in employee communication that has re-established a true sense of 'team LiveOps'.

Cons

- Usual challenges/growing pains of a young company in start up mode: how best to apply resource to drive growth at optimum pace? But if you have an opinion on how to work through these challenges,... yours will be as valuable an input as everyone else's.

Advice to Management

Some of my comments above are typical of those that characterise 'great places to work': trust, team/camaraderie, respect, communication, management credibility, and enjoyment. We have an opportunity... to turn LiveOps into a 'great place to work': keep walking the talk, and I'll walk with you.