Compare Capita vs Sitel BETA

See how working at Capita vs. Sitel compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at Capita vs. Sitel. Learn more about each company and apply to jobs near you.
Capita company icon

Capita

Sitel company icon

Sitel

Employee Ratings

  • Capita scored higher in 1 area: CEO Approval.
  • Sitel scored higher in 7 areas: Overall Rating, Career Opportunities, Compensation & Benefits, Senior Management, Culture & Values, % Recommend to a friend and Positive Business Outlook.
  • Both tied in 1 area: Work-life balance.
Overall Rating
(full-time and part-time employees only)
Overall Rating
(full-time and part-time employees only)
3.2
(based on 3408 reviews)
Overall Rating
(full-time and part-time employees only)
3.4
(based on 4597 reviews)
Career Opportunities
Career Opportunities
2.9
Career Opportunities
3.3
Sitel employees rated their Career Opportunities 0.4 higher than Capita employees rated theirs.
Compensation & Benefits
Compensation & Benefits
2.9
Compensation & Benefits
3.0
Work-life balance
Work-life balance
3.3
Work-life balance
3.3
Senior Management
Senior Management
2.8
Senior Management
3.1
Sitel employees rated their Senior Management 0.3 higher than Capita employees rated theirs.
Culture & Values
Culture & Values
3.1
Culture & Values
3.4
Sitel employees rated their Culture & Values 0.3 higher than Capita employees rated theirs.
CEO Approval
CEO Approval
Capita Ceo Jon Lewis
78%
78%Jon Lewis
Capita employees rated their CEO Approval 3% higher than Sitel employees rated theirs.
CEO Approval
Sitel Ceo Laurent Uberti
75%
75%Laurent Uberti
% Recommend to a friend
% Recommend to a friend
53%
% Recommend to a friend
63%
Sitel employees rated their % Recommend to a friend 10% higher than Capita employees rated theirs.
Positive Business Outlook
Positive Business Outlook
46%
Positive Business Outlook
50%
Sitel employees rated their Positive Business Outlook 4% higher than Capita employees rated theirs.

Salaries

Capita has 2,849 more total submitted salaries than Sitel.
Salaries for similar jobs
Salaries for similar jobs
Customer Service Advisor84 Salaries
£17,055/yr
Team Manager47 Salaries
£29,357/yr
Business Analyst61 Salaries
£38,303/yr
Salaries for similar jobs
Customer Service Representative57 Salaries
£9/hr
Team Manager19 Salaries
£23,058/yr
Call Centre Agent3 Salaries
£8/hr

What Employees Say

  • Sitel had 7 more reviews than Capita that mentioned "Work environment" as a Pro.
  • "Senior management" was the most mentioned Con at Capita.
  • "Coaches" was the most mentioned Con at Sitel.
Pros
Pros
"Work life balance"(in 161 reviews)
"Work environment"(in 159 reviews)
Pros
"Work from home"(in 298 reviews)
"Work environment"(in 166 reviews)
Cons
Cons
"Senior management"(in 103 reviews)
"Career progression"(in 84 reviews)
Cons
"Coaches"(in 107 reviews)
"Low salary"(in 87 reviews)
Featured Review

Current Employee - Senior Consultant

I have been working at Capita full-time

Pros

Purpose led organisation with strong exceutive leadership

Cons

Change fatigue in the organisation as a result of ongoing transformation

Current Employee - Customer Service Advisor

I have been working at Sitel full-time

Pros

I can work from home.

Cons

Nothing. Why should I write 5 words when there are no cons?

Job Postings

Capita has 261 more recently posted open jobs than Sitel.