Compare Capita vs Sitel BETA

See how working at Capita vs. Sitel compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at Capita vs. Sitel. Learn more about each company and apply to jobs near you.

Capita

Sitel

Employee Ratings

Capita scored higher in 1 area: CEO Approval.
Sitel scored higher in 7 areas: Overall Rating, Career Opportunities, Compensation & Benefits, Senior Management, Culture & Values, % Recommend to a friend and Positive Business Outlook.
Both tied in 1 area: Work-life balance.

Overall Rating

(full-time and part-time employees only)

Overall Rating

(full-time and part-time employees only)

3.2

★★★★★

(based on 3408 reviews)

Overall Rating

(full-time and part-time employees only)

3.4

★★★★★

(based on 4597 reviews)

Career Opportunities

2.9

★★★★★

Career Opportunities

3.3

★★★★★

Sitel employees rated their Career Opportunities 0.4 higher than Capita employees rated theirs.

Compensation & Benefits

2.9

★★★★★

Compensation & Benefits

3.0

★★★★★

Work-life balance

3.3

★★★★★

Work-life balance

3.3

★★★★★

Senior Management

2.8

★★★★★

Senior Management

3.1

★★★★★

Sitel employees rated their Senior Management 0.3 higher than Capita employees rated theirs.

Culture & Values

3.1

★★★★★

Culture & Values

3.4

★★★★★

Sitel employees rated their Culture & Values 0.3 higher than Capita employees rated theirs.

CEO Approval

78%

78%Jon Lewis

Capita employees rated their CEO Approval 3% higher than Sitel employees rated theirs.

CEO Approval

75%

75%Laurent Uberti

% Recommend to a friend

53%

% Recommend to a friend

63%

Sitel employees rated their % Recommend to a friend 10% higher than Capita employees rated theirs.

Positive Business Outlook

46%

Positive Business Outlook

50%

Sitel employees rated their Positive Business Outlook 4% higher than Capita employees rated theirs.

Salaries

Capita has 2,849 more total submitted salaries than Sitel.

Salaries for similar jobs

Customer Service Advisor84 Salaries

£17,055/yr

Team Manager47 Salaries

£29,357/yr

Business Analyst61 Salaries

£38,303/yr

See more Capita salaries (3426)

Salaries for similar jobs

Customer Service Representative57 Salaries

£9/hr

Team Manager19 Salaries

£23,058/yr

Call Centre Agent3 Salaries

£8/hr

See more Sitel salaries (577)

What Employees Say

Sitel had 7 more reviews than Capita that mentioned "Work environment" as a Pro.
"Senior management" was the most mentioned Con at Capita.
"Coaches" was the most mentioned Con at Sitel.

Pros

"Work life balance"(in 161 reviews)

"Work environment"(in 159 reviews)

Pros

"Work from home"(in 298 reviews)

"Work environment"(in 166 reviews)

Cons

"Senior management"(in 103 reviews)

"Career progression"(in 84 reviews)

Cons

"Coaches"(in 107 reviews)

"Low salary"(in 87 reviews)