Compare Centro vs PagerDuty BETASee how working at Centro vs. PagerDuty compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at Centro vs. PagerDuty. Learn more about each company and apply to jobs near you.
- PagerDuty scored higher in 9 areas: Overall Rating, Career Opportunities, Compensation & Benefits, Work-life balance, Senior Management, Culture & Values, CEO Approval, % Recommend to a friend and Positive Business Outlook.
What Employees Say
- Centro had 8 more reviews than PagerDuty that mentioned "Work life balance" as a Pro.
- PagerDuty had 4 more reviews than Centro that mentioned "Company is growing" as a Con.
I worked at Centro full-time for more than a year
There really are some truly hardworking people who care about you - the team is the only reason to stick around. My direct managers were awesome and did their very best to combat unclear expectations... at more executive levels. Benefits are pretty good also, holiday parties, events, etc. if you care about that. I will say through COVID, there has been great transparency about the company's challenges and safety measures which was much appreciated during such chaotic times.
Honestly, a lot of sugarcoating. I have been at agencies and I understand an agency workload - this is not that. Usually, you have some days that are long, some are not. Everyone I knew in services... consistently worked well over 40 hours, most likely 50-60 hours with a base salary that barely breaks the low income level in any major city. Having snacks doesn't make up for burning out your employees without compensating them fairly. You do get monthly performance bonuses, but you don't get your last two months if you leave, fair warning, because although the company loves to say they love their employees, unless you are sales (who are irrationally over-worshiped) or director level or above, you are just a number at risk of any "it's just business" decision. Good luck also trying to take advantage of the FTO policy - you need to get covered like you are on an hourly paycheck and everyone is so overworked no one wants to cover you, or your manager will not make it seem like it's ok to actually take said "unlimited" FTO. When asked if people should take mental health days during COVID if necessary, we were discouraged because "business comes first" ...until all other companies/agencies started giving mental health days, and then they decided it was a good idea. Constructive feedback is not taken seriously by anyone who hasn't been at the company since it was created. Lack of diversity is one of the first things I noticed, although I understand they are doing what they can to fix this. Super unclear growth path - some people get promoted super quickly, some get wishy washy feedback and have no growth in sight.
Advice to Management
Sales needs to be trained to work with services to help the team, not just themselves and not like they are their boss (they're not). Work hours need to be figured out, and it needs to be... encouraged/normalized to work a NORMAL amount. Stop sugarcoating - anyone with decent emotional intelligence can see right through it. If you are going to run the business "business first", don't say employees come first in every all hands meeting. Let those who are working very hard for your company take their FTO without having to jump through hoops.
I have been working at PagerDuty full-time for more than a year
Collaborative and diverse culture, high growth, great opportunities to develop and get promoted
Need to be comfortable in challenging yourself to perform consistently as it's a high growth region, need to have a growth mindset
Advice to Management
Continue to encourage a supportive, high performance culture that encourages transparency and diversity