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- OCS Group scored higher in 4 areas: Overall Rating, Career Opportunities, Senior Management and Culture & Values.
- OCS Services scored higher in 3 areas: Compensation & Benefits, Work-life balance and Positive Business Outlook.
What Employees Say
- "No pros" was the most mentioned Pro at OCS Group.
- "Long hours" was the most mentioned Con at OCS Group.
I have been working at OCS Services full-time for more than a year
I have worked for worse companies in the past. Since the sia license came into effect, a lot of cowboy security companies vanished. Only the major companies stood the changing challenging times. Ocs... has come a long way over the years from the days of putting posters in bus shelters and just having cleaning contracts. I was one of the first security officers to undertake any of their security contracts when they advanced into this line of work. The uniforms for security from ocs in those days were brand new with no expense spared. As the company has expanded further into security, the uniforms now issued lack the part for the professional officer. They are cheaply made and its difficult to obtain the full uniform let alone get any replacement parts like trousers and nato jumpers. Even an officer note book is a thing of the past that used to help officers to keep an immediate record of incidents to which can be written out more accurately for court or any other important reason. Now I can understand to some degree about waiting for replacement parts of uniform being issued through ware and tear. But to have difficulty of obtaining a uniform from the company at the start of new employment is beyond my thinking. If we are to impress and give a professional image to our future clients, then as the saying goes! First impressions last. No one wants a bad picture painted of them. But what the companies' fail to understand is that a lack of uniform paints a bad picture for the security officer as an individual. And that's not good. Delays in uniform can happen at times due to supplier's. But if you go for cheap uniforms to begin with and pay peanuts for it. Then your going to be supplied by monkeys as the saying goes. We need to consider the feelings of our employees more and supply the appropriate uniform for the job in hand not forgetting the security bible-officers basic necessities of an officer notebook. Above all to consider your employees more for promotional positions. I have worked in security nearly 32 years and was promoted from basic guard to retail security training instructor within six months through sheer dedication shown within that employment as I had the right tools for the job not only through years of security experience but had a professional looking uniform and the officer notebook. Since being with ocs I have applied twice to work as part of a security team considering within my last employment I was in charge of five other men and I have been informed by ocs management that they didn't think I was suitable for the position. That really shocked me considering I got two pay rises, an embroidered company tie, a promotion and a personal letter off the company director congratulating me for being an ambassador to his company and clients. Ocs have overlooked me twice saying they do not think I'm suitable for the position I have applied for. I hold over 40 certificate's in security and have ran my own door supervisor company in the passed. So what does that truly tell you about ocs.
Lack of promotion. Lack of uniform and replacements, lack of basic tools to undertake the job in hand, lack of using resources to the max (ie) the employees security skills learned over the years.... Ocs need to consider the skills of officers working for them. They need to communicate more with their security personnel. Communication is important and above all, pay a bit more an hour instead of the basic they give. After all a lot of their security officers have many years of Security experience and a lot more experience in this line of work then most managers within the company.
Advice to Management
Listen more to your employees and show them the courtesy, respect they deserve. Issue the appropriate equipment they desperately need and uniforms including high viz jackets for health and safety... reasons. Pay a bit more an hour to your officers.