Compare PagerDuty vs Dialpad BETA

See how working at PagerDuty vs. Dialpad compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at PagerDuty vs. Dialpad. Learn more about each company and apply to jobs near you.
PagerDuty company icon

PagerDuty

Dialpad company icon

Dialpad

Employee Ratings

  • PagerDuty scored higher in 9 areas: Overall Rating, Career Opportunities, Compensation & Benefits, Work-life balance, Senior Management, Culture & Values, CEO Approval, % Recommend to a friend and Positive Business Outlook.
Overall Rating
(full-time and part-time employees only)
Overall Rating
(full-time and part-time employees only)
4.5
(based on 174 reviews)
PagerDuty employees rated their Overall Rating 0.7 higher than Dialpad employees rated theirs.
Overall Rating
(full-time and part-time employees only)
3.8
(based on 117 reviews)
Career Opportunities
Career Opportunities
4.5
PagerDuty employees rated their Career Opportunities 0.8 higher than Dialpad employees rated theirs.
Career Opportunities
3.7
Compensation & Benefits
Compensation & Benefits
4.5
PagerDuty employees rated their Compensation & Benefits 0.7 higher than Dialpad employees rated theirs.
Compensation & Benefits
3.8
Work-life balance
Work-life balance
4.5
PagerDuty employees rated their Work-life balance 0.4 higher than Dialpad employees rated theirs.
Work-life balance
4.1
Senior Management
Senior Management
4.4
PagerDuty employees rated their Senior Management 0.7 higher than Dialpad employees rated theirs.
Senior Management
3.7
Culture & Values
Culture & Values
4.7
PagerDuty employees rated their Culture & Values 1.0 higher than Dialpad employees rated theirs.
Culture & Values
3.7
CEO Approval
CEO Approval
PagerDuty Ceo Jennifer Tejada
100%
100%Jennifer Tejada
PagerDuty employees rated their CEO Approval 24% higher than Dialpad employees rated theirs.
CEO Approval
Dialpad Ceo Craig Walker
76%
76%Craig Walker
% Recommend to a friend
% Recommend to a friend
91%
PagerDuty employees rated their % Recommend to a friend 22% higher than Dialpad employees rated theirs.
% Recommend to a friend
69%
Positive Business Outlook
Positive Business Outlook
86%
PagerDuty employees rated their Positive Business Outlook 19% higher than Dialpad employees rated theirs.
Positive Business Outlook
67%

Salaries

Salaries for similar jobs
Salaries for similar jobs
Customer Success Manager1 Salaries
£65,972/yr
Mid Market Account Executive1 Salaries
£60,389/yr
There are no salaries matching this company.

What Employees Say

  • "Work life balance" was the most mentioned Pro at PagerDuty.
  • "Work from home" was the most mentioned Pro at Dialpad.
  • PagerDuty had 2 more reviews than Dialpad that mentioned "Growing pains" as a Con.
Pros
Pros
"Work life balance"(in 20 reviews)
"Catered lunch"(in 15 reviews)
Pros
"Work from home"(in 18 reviews)
"Catered lunches"(in 15 reviews)
Cons
Cons
"Growing pains"(in 14 reviews)
"Company is growing"(in 12 reviews)
Cons
"Growing pains"(in 12 reviews)
"Sales team"(in 6 reviews)
Featured Review

Current Employee - Order Management Specialist

I have been working at PagerDuty full-time for less than a year

Pros

Constant change as the company is expanding brings new opportunities to learn new things. Great team spirit and culture. Opinions are valued.

Cons

Adjusting traditional working style as company is global, so re-align job behaviours.

Advice to Management

More engagement with troops on the ground to get a better grasp of morale and performance.

Former Employee - Anonymous Employee

I worked at Dialpad full-time

Pros

Smart, hard-working people. If you're not in sales or support, work-life balance may be nice.

Cons

For a long time, we talked about not copying the competition and doing the right thing. Now, we are copying a mediocre competitor and have stopped innovating on our product. Dialpad is hiring people... and giving them more equity than people who have worked here for years have. Half the company works only 3 days a week. In fact, some lead engineers (who are single points of failure) are so frequently absent that it holds up product development. The executive team has listened to market and customer feedback for years and have done nothing to improve product, support or market fit. We've missed every product roadmap deadline for over a year and no one seems to be accountable. Marketing and product openly bash sales performance in the office, but then refuse to enable sales with any competitive positioning or any of the basic features that clients have been asking about for years. The life of a sales person at Dialpad looks like this: You get in early to a mostly empty office. You're worried about your quota so you hustle. Clients love the product but there are some gaps and support is lackluster. You provide this feedback to product and support, who tell you 'the client is wrong' or 'you're in the wrong deal'. So you lose the deal. Marketing criticizes you for losing the deal. This repeats until you're fired.

Advice to Management

There is no point - the same things have been brought up for months/years. If they haven't changed already, they'll never change.

Job Postings

PagerDuty has 111 more recently posted open jobs than Dialpad.