Compare SYKES vs Sitel BETA

See how working at SYKES vs. Sitel compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at SYKES vs. Sitel. Learn more about each company and apply to jobs near you.
SYKES company icon

SYKES

Sitel company icon

Sitel

Employee Ratings

  • Sitel scored higher in 9 areas: Overall Rating, Career Opportunities, Compensation & Benefits, Work-life balance, Senior Management, Culture & Values, CEO Approval, % Recommend to a friend and Positive Business Outlook.
Overall Rating
(full-time and part-time employees only)
Overall Rating
(full-time and part-time employees only)
3.3
(based on 3868 reviews)
Overall Rating
(full-time and part-time employees only)
3.5
(based on 4326 reviews)
Career Opportunities
Career Opportunities
3.2
Career Opportunities
3.4
Compensation & Benefits
Compensation & Benefits
2.9
Compensation & Benefits
3.1
Work-life balance
Work-life balance
3.2
Work-life balance
3.3
Senior Management
Senior Management
3.0
Senior Management
3.2
Culture & Values
Culture & Values
3.4
Culture & Values
3.5
CEO Approval
CEO Approval
SYKES Ceo Chuck Sykes
73%
73%Chuck Sykes
CEO Approval
Sitel Ceo Laurent Uberti
77%
77%Laurent Uberti
Sitel employees rated their CEO Approval 4% higher than SYKES employees rated theirs.
% Recommend to a friend
% Recommend to a friend
59%
% Recommend to a friend
65%
Sitel employees rated their % Recommend to a friend 6% higher than SYKES employees rated theirs.
Positive Business Outlook
Positive Business Outlook
49%
Positive Business Outlook
53%
Sitel employees rated their Positive Business Outlook 4% higher than SYKES employees rated theirs.

Salaries

Sitel has 235 more total submitted salaries than SYKES.
Salaries for similar jobs
Salaries for similar jobs
Customer Service Representative30 Salaries
£17,776/yr
Team Leader11 Salaries
£21,213/yr
Escalation Agent6 Salaries
£18,799/yr
Salaries for similar jobs
Customer Service Representative33 Salaries
£10/hr
Team Manager17 Salaries
£23,874/yr
Software Developer1 Salaries
£21,000/yr

What Employees Say

  • SYKES had 353 more reviews than Sitel that mentioned "Work from home" as a Pro.
  • Sitel had 43 more reviews than SYKES that mentioned "Work environment" as a Pro.
  • "Team leads" was the most mentioned Con at SYKES.
  • "Coaches" was the most mentioned Con at Sitel.
Pros
Pros
"Work from home"(in 638 reviews)
"Work environment"(in 117 reviews)
Pros
"Work from home"(in 285 reviews)
"Work environment"(in 160 reviews)
Cons
Cons
"Team leads"(in 61 reviews)
"Upper management"(in 60 reviews)
Cons
"Coaches"(in 106 reviews)
"Campaign"(in 84 reviews)
Featured Review
"T"30 Nov 2020

Current Contractor - Communicator

I have been working at SYKES for less than a year

Pros

Home working, relaxed, flexible, decent pay

Cons

Home working, high stress, short breaks

"Excellent"26 Nov 2020

Current Employee - Customer Service Associate

I have been working at Sitel full-time

Pros

Always made to feel welcome. Clear progression. Flexible hours. Strong and supportive management.

Cons

Not always the most emphatic to medical leave.

Advice to Management

Pay for medical appointments to support and ease stress.

Job Postings

SYKES has 455 more recently posted open jobs than Sitel.