Compare Salesforce vs Zendesk BETA

See how Zendesk vs. Salesforce compare on employee ratings, job openings, CEO approval, business outlook and more.
Salesforce company icon

Salesforce

Zendesk company icon

Zendesk

Employee Ratings

Overall Rating
(full-time and part-time employees only)
Overall Rating
(full-time and part-time employees only)
4.3
(based on 5524 reviews)
Overall Rating
(full-time and part-time employees only)
4.1
(based on 503 reviews)
Career Opportunities
Career Opportunities
4.2
Career Opportunities
3.8
Compensation & Benefits
Compensation & Benefits
4.4
Compensation & Benefits
4.0
Work-life balance
Work-life balance
4.1
Work-life balance
4.2
Senior Management
Senior Management
4.0
Senior Management
3.6
Culture & Values
Culture & Values
4.5
Culture & Values
4.1
CEO Approval
CEO Approval
Salesforce Ceo Marc Benioff and Keith Block
96%
96%Marc Benioff and Keith Block
CEO Approval
Zendesk Ceo Mikkel Svane
94%
94%Mikkel Svane
% Recommend to a friend
% Recommend to a friend
87%
% Recommend to a friend
77%
Positive Business Outlook
Positive Business Outlook
85%
Positive Business Outlook
73%

Salaries

Salaries for similar jobs
Salaries for similar jobs
Account Executive27 Salaries
£66,061/yr
Senior Recruiter5 Salaries
£79,236/yr
Customer Success Manager4 Salaries
£85,315/yr
Salaries for similar jobs
Account Executive3 Salaries
£50,319/yr
EMEA Recruiter2 Salaries
£57,386/yr
Customer Advocate2 Salaries
£26,676/yr

What Employees Say

Pros
Pros
"Salesforce"(in 716 reviews)
"Work life balance"(in 458 reviews)
Pros
"Work life balance"(in 97 reviews)
"Great people"(in 43 reviews)
Cons
Cons
"Work life balance"(in 270 reviews)
"No cons"(in 128 reviews)
Cons
"Growing pains"(in 37 reviews)
"No 401k matching"(in 17 reviews)
Featured Review

Current Employee - Senior Director

I have been working at Salesforce full-time for more than 8 years

Pros

Great people, on the leading edge both from a company strategy perspective and also in redefining the role of an employer as a force for positive change in the world.

Cons

You've got to be flexible; the pace is fast and changes come quickly, but you'll never be bored.

Current Employee - Sales Executive

I have been working at Zendesk full-time for more than 3 years

Pros

Zendesk continues to be in a 'high growth phase' and has been for years. This gives the company a chance to create new processes, roles, teams, targets, and expectations. The company promotes from... within and gives employees the opportunity to jump into jobs they may not have been qualified for outside of Zendesk. The company has incredibly high expectations for each person and the sales quotas are a clear reflection of this. The team dynamics and friendly competition is one of the top reasons people can be happy here. Upper Management/Directors encourage you to work together with an incredible amount of autonomy - find out what works and what doesn't. If it doesn't, change it and start over.

Cons

Zendesk isn't the same company the founders claimed to have started. It's not an easy-going, laid back, play ping-pong during the day and nap on your break type of organization. It's an organization... that is changing so often the team rarely has time to settle into the new changes. The amount of change is unlike anything I could have imagined. I am not sure we ever truly let a plan play out and calculate results before implementing something else. Exciting? Yes. Stressful? Yes. We run a lean team and rely on everyone to step up. It's hard to hide when sales, support, ops, all need everyone on board and working 100%.

Advice to Management

Management should continue to change and push the employees! If something is implemented, let it breathe and wait for results before changing again. On the other hand, the company IPO'd at $15....25/share in 2014 and hit $93/share in 2019. We've also added a few thousand employees and several thousand customers....

Job Postings