Compare ServiceNow vs TOPdesk BETASee how TOPdesk vs. ServiceNow compare on employee ratings, job openings, CEO approval, business outlook and more.
What Employees Say
I have been working at ServiceNow full-time for less than a year
1) ServiceNow hires great people, they're "adults" (not always the case in Tech) and they genuinely care about each other. 2) Growing like crazy, so much opportunity to learn and advance in every... part of the org 3) There is a pride in our product that is rare (and deserved). 4) We are truly are hungry and humble (one of our values). The entitlement you see at other Tech companies is non-existent, and people are hungry to keep raising the bar and do it QUICK (I left a similar sized tech company with WAY more red tape and bureaucracy, I'm amazed at how fast you can do things here ). 5) Great work/life balance! 6) John Donahoe and the world-class leadership team have transformed this company over the last few years 7) They care about diversity, inclusion and equality. We're still building this capability but the company/leaders truly believe in this and are taking positive steps.
A lot of people who've been here 3-5+ years struggle with the rapid change we're in now. They want to do it "the way it's always been done" and many have never worked for a world-class org and don't... know how to scale. So there's some growing pains between employees who are legacy and newly hired in the last ~2 years. Don't come here if you need a nap pod. Or expect free gelato on every floor. The snack rooms are well stocked with good food, but we do pay for lunch in the tasty and affordable cafe. The benefits are almost as good as industry, 401k is still lower, but everything else pretty much on-par. ServiceNow is also stingier on things like team outing budget and have clamped down on travel some quarters.
Advice to Management
Management is SO accessible, there is so little ego here I've never seen anything like it. I appreciate our leaders and how they talk openly about their failures, wins, and where they're personally... trying to learn and continue to grow. It's rare to see that type of vulnerability among an exec staff. Thank you!
I have been working at TOPdesk full-time for less than a year
Really friendly staff. Managers can't do enough to help you. Fantastic culture around inclusivity and assisting each other. Many perks within the office including: beverages, a breakout room and... friday 'borrels' to build relationships. Truly believes and follows their ideals of "freedom, trust & responsibility" encouraging us to follow through on areas we think will help the company without a large focus on KPI, etc.
There is a lot of self guided study involved when starting due to the loose training frame work. Most of the company appears to run on a flat structure, if you're vertically minded it may not be... the place for you.