ASDA Culture FAQ

Read what ASDA employees think about their company culture and make sure it is the right fit for you.

ASDA has a culture and values rating of 3.3.

All answers shown come directly from ASDA Reviews and are not edited or altered.

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4 English questions out of 4

10 April 2019

What is the company culture like at ASDA?

Pros

- The people I've met whilst working at Asda are some of the most funniest and humble. Had some really good times along with them and I still see them from time to time. - Some of the perks are pretty decent if used on a consistent basis such as the 10percent discount (20percent at certain times of the year) and the Asda Perks website which gives you discount to cinema tickets and days out events etc... - The hours are there if wanted (well the store I was in had hours due to their recruitment policies which I'll explain down in cons later). So basically, I had a contract which was part time but from time to time I used to do full time hours with the added benefit of my holiday allowance being adjusted for the extra hours I have done. - Even though I had a contract, section leader allowed me to be flexible in terms of my working hours. This allowed me to take care of some of my personal stuff that needed my attention. - There are people who have worked at Asda for years and know the colleague hand book inside out and are willing to help you out once you are in trouble. - I have had the pleasure of working under some of the best line managers you could ask for. They would guide and encourage you in order to be best in what you are doing. That encouragement is all that is needed in order to feel appreciated. Some managers have even agreed with what cons I will mention soon as they believe the shop floor workers are getting the short end of the stick such as Sunday pay. - With it being local to me, I had literally no cost. This is an advantage for those who want the benefit of a local job. 15-20 mins walk depending if i was in zombie mode. - Booking of annual leave is easy enough. Except for one time, all my annual leave request had been accepted. Only time you can't book annual leave is Xmas week and new years for obvious reasons.

Cons

- Pay was a bit lacking. They tried to con you with "Paid Breaks" when they compared themselves alongside Tesco. Also, there was a reason why most people would try and avoid working Sundays due to no extra supplement on Sunday working - which personally I thought was a bit of a sad thing. - When I first started, training was decent. You budded up with someone for around a week as you get to know the store and the way Asda expects you to provide customer service. When I went back for my second stint, I was in a batch of people that Asda was their first job and training was non-existent. Literally, they struggled to find their feet and confidence. Don't get me wrong it's not hard working in a supermarket. However, you need the training and guidance if it is the first job you've had. - As time went on, people left without being replaced (I understand the landscape for shopping has completely changed with the internet and the smaller stores such as Aldi picking up some of the business that Asda would've always had therefore there needs to be a limit of staff). This made existing workers pick up 2+ people worth of work which sometimes could be accomplished while other times could not be. Due to the expectation for you to do this by certain managers, people used to get fed up and ring up sick or go awol which made those who were already in be bogged down in more work. - "We listening" survey. Each year Asda conducts this. Now in the store I worked at, rumours were flying about regarding the survey results being "modified". This was also confirmed in confidence by a deputy store manager, fresh trade manager and a section leader. I have pulled managers regarding the end results and how each year you have different ways of showing the stats and how its convenient that certain departments are being clumped together in order to get a decent score of morale etc... No one's ever replied back to me with a answer to it. Basically "We listening" survey is a CON. - Certain section leaders need to get a life and learn how to people manage. This job is about management of people and goods. If you don't have people then you won’t have the goods in store in order for the customers to buy. Problem is there is a stigma with section leader’s job. Good people with good sense won't go for it as there is HARDLY any career progression. I should know as I have seen it with my own very eyes.

Advice to Management

- Listening to its employees. Lack of interaction from upper management with the shop floor workers has made Asda what it is. Literally no morale. - Stop changing the "We Listening" results and show it in one consistent way year in and year out. So people can understand where the store is going wrong. And if people request the raw data then give it them. Stop using Data Protection Act as a cop out in order to stop giving that information away for people to understand what is shown by management on the colleagues huddle board. - Hire additional staff whether it be seasonal or permanent because you will need them as the industry settles down a bit. - There needs to be a clear training strategy for newbies. School leavers will need the most help in gaining confidence at work otherwise there is no point hiring school leavers if all the company shows you is everything in 4 hours. - Need to have a better career prospects. Just showing the route you can take is not enough. You need to be realistic in the time specified & when to expect for the worker to become fully fledged section leader/ manager etc... - The board and it's directors need to visit each store without telling anyone to see what it's like. Then they'll get to grips on what is happening in the business because looking at the business as an outsider, personally believe the board ain't got a clue what is happening as everything is being hidden.

I have pulled managers regarding the end results and how each year you have different ways of showing the stats and how its convenient that certain departments are being clumped together in order to get a decent score of morale etc...

10 April 2019

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18 June 2020

How was the interview at ASDA?

Pros

Staff were so helpful and the interview process was quick and easy. Working hours were extremely flexible especially for students and pay always goes up in April as the national living wage increases.

Cons

Having to work at least 1 day of the weekend.

Staff were so helpful and the interview process was quick and easy.

18 June 2020

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18 June 2020

What is the hiring process like at ASDA?

Pros

Staff were so helpful and the interview process was quick and easy. Working hours were extremely flexible especially for students and pay always goes up in April as the national living wage increases.

Cons

Having to work at least 1 day of the weekend.

Staff were so helpful and the interview process was quick and easy.

18 June 2020

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8 July 2021

How do employees feel about the requirements to work at ASDA?

Pros

Colleagues can be fantastic, discount card and events, always overtime available if you want it

Cons

Pushed harder and harder for no reward, they even removed the bonus drivers got every month for driving well in favor of a lottery system. Section leaders are not fit to lead and management will not act on misconduct from them despite repeated reports and performance reviews, vans not looked after but that's to be expected when you're paid just as much as a checkout colleague despite your job requiring a specific qualification and much higher risks when out on the road

Advice to Management

Stop pushing drivers to give you more while expecting them to be happy to receive less compensation for a higher work load. You're chasing off anyone who had passion and drive for the job and you will be left with nothing but people who couldn't give a toss if they're in the job or not. Hold section leaders accountable for their misconduct and failure to lead.

Section leaders are not fit to lead and management will not act on misconduct from them despite repeated reports and performance reviews, vans not looked after but that's to be expected when you're paid just as much as a checkout colleague despite your job requiring a specific qualification and much higher risks when out on the road

8 July 2021

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4 English questions out of 4

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