Appello (UK) Senior Leadership FAQ

Read what Appello (UK) employees think about senior leadership and the CEO at the company.

Appello (UK) has a Senior Management rating of 4.2, and Tim Barclay, the CEO of Appello (UK), has an approval rating of 84% across the organisation.

All answers shown come directly from Appello (UK) Reviews and are not edited or altered.

How are senior leaders perceived at Appello (UK)?

7 English reviews out of 7

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13 September 2019

Pros

- Kind staff. All my colleges are colleagues are very kind. Every one is very welcoming when you join and you feel apart of the team very quickly. -Managers and supervisors are always very helpful and easy to talk to. They are also very welcoming. - The CEO visits the Control centre often and greets everybody, he also sends a weekly email which allows you to keep up to date about the business and what is happening. -Good facilities within the control centre. There is two water boilers able to be used to make tea and coffee, Multiple fridges, water dispensers, multiple toilets on site and two large break rooms fitted with vending machines. - Great progression programs where you are able to help you rise through the business and a mentor program where you are able to learn new skills through colleagues. -Overtime is available often and sometimes at enhanced rates. - Lots of benefits including discounts, healthcare, leisure and others.

Cons

No cons spring to mind.

The CEO visits the Control centre often and greets everybody, he also sends a weekly email which allows you to keep up to date about the business and what is happening.

13 September 2019

Reviewed by: Emergency Call Handler in New Milton, England, England (Current Employee)

12 January 2021

Pros

Great call handlers but all sadly leaving

Cons

Money making is their only interest. Wasting ambulance resources...even during a pandemic they insisted we called ambulances for people who had contacts or cctv...chasing ambulances every 60 mins despite being asked not to by the majority of areas, as they just simply couldn’t cope. Being told it was policy despite no proof of this being the case. CEO more interested in talking about the share holders and how much money they’ve lost due to covid...hardly gives you much confidence. People leaving in there droves due to bad management. No person centred care it’s about how much money they can get from the elderly, councils and family’s who think they are buying into a business that cares about their loved ones

CEO more interested in talking about the share holders and how much money they’ve lost due to covid...hardly gives you much confidence.

12 January 2021

Reviewed by: Telecare in New Milton, England, England (Current Employee)

1 January 2021

Pros

The people that are on your same wage

Cons

Abuse of the Ambulance service, it’s used like it’s a free service taking up 100’s of unneeded calls. CEO is a jobs worth that hates people working from home but does it himself. Never communicates to staff, only via a weekly email full of pompous rubbish. They will do anything they can to get out of paying money owed to you, policies come out of no where and never backed up with paper copies yet if they overpay you they want it back in a instant. Strict on loo breaks! HR team are bullies.

Advice to Management

Stop using the AMB service like it’s free.

CEO is a jobs worth that hates people working from home but does it himself.

1 January 2021

Reviewed by: Emergency Call Handler in New Milton, England, England (Former Employee)

21 February 2020

Pros

Overtime is available. Appello have shown that they are ready to support thier staff in wake of the pandemic we now face. Appello has been proactive and has found solutions for us to carry on doing our jobs and keeping our family safe. We have had regular updates from our CEO letting us know exactly where we stand and what we need to do. A massive congratulations to the whole appello team who have really come together.

Cons

Training for tenured staff could do with being more frequant.

Advice to Management

Well done of your grasp of our personal situations over these past few weeks.

We have had regular updates from our CEO letting us know exactly where we stand and what we need to do.

21 February 2020

Reviewed by: Emergency Dispatch Operator in New Milton, England, England (Current Employee)

29 October 2020

Pros

easy to talk to line managers, very friendly and helpful good CEO

Cons

sub-optimal infrastructure and incompetent senior management

good CEO

29 October 2020

Reviewed by: Emergency Call Handler in New Milton, England, England (Former Employee)

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7 English reviews out of 7