Audley Travel Culture FAQ

Read what Audley Travel employees think about their company culture and make sure it is the right fit for you.

Audley Travel has a culture and values rating of 4.1.

All answers shown come directly from Audley Travel Reviews and are not edited or altered.

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3 English questions out of 3

14 September 2020

What is the company culture like at Audley Travel?

Pros

The company itself has a great culture, and I've found that the people that work there are incredibly motivated and interesting. Plenty of perks including great healthcare and fam trips among others

Cons

Clients can be incredibly demanding. Working with such an emotional product means that people on the phone can be rude or upset when unexpected things happen. Easiest to avoid this by setting the right expectations early

The company itself has a great culture, and I've found that the people that work there are incredibly motivated and interesting.

14 September 2020

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4 May 2021

How was the interview at Audley Travel?

Pros

Quick, easy and efficient The hiring team and interview process for my most recent hiring with Audley Travel was brilliant. Very informative during pre interview call and email to ensure preparedness, due to the current pandemic the process was completed on Teams but all interviewers were prompt,very knowledgeable and honest with information sharing.

Cons

No cons, all information provided was spot on and no stone left unturned

The hiring team and interview process for my most recent hiring with Audley Travel was brilliant.

4 May 2021

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16 April 2019

What is the hiring process like at Audley Travel?

Pros

- Social side is fantastic. I still have a group of close friends from Audley - 1 month FAM trip when you start - If you get the right manager, they can be really fantastic and supportive

Cons

- The job role that is sold to you does not tell you exactly how much work this role entails! - IT systems are terrible. Really slow down your work, so you have to stay longer - The whole point of working at Audley is to specialise in a country that you know well. I lived in a certain country for many years and was shocked when I did not get given it as a country to sell. Instead I was given a country I knew very little about - Sales targets are not flexible, even if there is an incident in country. They say that they do take it into consideration, but they really don't - Leads are useless most of the time as they heavily rely on pay per click and Facebook advertising. They say that leads are distributed fairly, but they definitely are not! - Audley are very strong on the fact that they do not want you to stay over time. For the amount of work you undertake, it is not physically possible to do your whole job in the hours allocated, there is little/no admin support. You will end up staying late more often than not - The PIP process, so they say, is designed to 'help you'. In fact it makes the pressure 10 times worse, which is already very high! - Managers are hired who may not have done the job, so when you ask them questions, they will probably not be able to help you - At the end of the day even if you make 3 extremely high value sales and miss your target of 7, and someone else sells 7 low value holidays and makes loads of mistakes therefore loosing GOP, they will still get praised for meeting target and you will not get a word mentioned for making the company more money than them. - The commission you get from each sale is pretty rubbish - There is a clear 'type' of person that they look to hire at Audley. People from privileged backgrounds tend to be the sort of person they will hire - Diversity is non-existent

Advice to Management

- For a company with clients that spend as much as they do, more money should be spent on proper marketing. The repeat & recommend model is dying out due to the growth of the company - Hire managers who have actually done the job so they can help properly with flights etc

The PIP process, so they say, is designed to 'help you'.

16 April 2019

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3 English questions out of 3