Really enjoyed my time at the beginning of my employment. A lot was promised and everything seemed optimistic. The people are lovely and the culture seemed genuine.
The culture seemed to change after a while. The image they depict is surface level, it doesn't actually represent who they are. They care a lot about their image, but not their people. Management can be very sneaky and will change their minds a lot. Targets are unrealistic and unfairly set, as they are meant to be set by yourself but never are. They try not to pay commission, so will argue that you haven't achieved your targets, etc. Career progression is hard, unless you're in the apprenticeship program. They don't reward what you're currently achieving, they like to set long and difficult targets instead.
Advice to Management
Just be more genuine. You talk about transparency, but you don't follow through.
The people are lovely and the culture seemed genuine.